ABOUT US | SERVICES | SUBSCRIPTIONS | LOGIN | SIGNUP
SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community
MARKETS » NFV Space IT Bridge
HOT TOPICS » SD-WAN CONTACT CENTER SOLUTIONS VIRTUAL OFFICE WHITE LABEL HOSTED VOIP
RESOURCE CENTER - WHITE PAPERS   |   WEBINARS   |   EBOOKS   |   TMCLabs   |   VIDEOS|   MEDIA KIT

WHITE PAPER LIBRARY

TMCNET eNEWSLETTER SIGNUP

SUBMIT
Back to White Paper Library

The Ultimate Guide to Optimizing your Salesforce powered Call Center

Transera


Abstract:

Learn how you can add Voice to Salesforce to gain unified visibility, real-time control, insight into how operations correlate to business performance, and productivity improvements for everyone in the call center. Administrators can set up call center operations in Salesforce while agents make, receive and log calls from within Salesforce. Managers can monitor and manage all channels, routing strategies, call quality and agent performance in real-time from within Salesforce while dashboards and reports integrate IVR, ACD, CRM and agent performance data.


Please complete and submit this form to have the white paper delivered straight to your inbox


First Name *
Last Name *
Job Title *
Company *
Address *
Address2  
City *
State *
Zip/Postal Code *
Country *
Work Phone *
E-mail Address
This is the email address the file will be delivered to. Please confirm this is correct before submitting 		*
How many people are in your company? *
How many agents are in your contact center? *
What voice PBX/ACD system do you use today? *
Would you like to see a demo of Transera's solution? *
Do you use Salesforce Sales Cloud or Salesforce Service Cloud? *
— Early Notification —
Check boxes if you would like to automatically receive related information on:

By submitting your personal information, you agree that TMCnet and its partners may contact you regarding relevant content, products and special offers.


LATEST VIDEOS

UPCOMING WEBINARS

MOST POPULAR STORIES





Technology Marketing Corporation

35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

IMPORTANT

SUBSCRIPTIONS


Subscribe to our FREE eNewsletters
CLICK HERE

STAY CURRENT YOUR WAY

© 2019 Technology Marketing Corporation. All rights reserved | Privacy Policy