Whitepaper Library

Metrics Infographic


90% of of consumers still prefer the telephone for customer service. This Infographic brings together some key statistics as to why quality phone support is still important, the potential impact on customer retention, satisfaction and sales and the metrics companies are measuring as a result.

Please complete and submit this form to have the white paper delivered straight to your inbox

First Name *
Last Name *
Job Title *
Company *
Address *
City *
State *
Zip/Postal Code *
Country *
Work Phone *
E-mail Address *
This is the email address the file will be delivered to. Please confirm this is correct before submitting
How many people are in your company? *
How many agents are in your contact center? *
What voice PBX/ACD system do you use today? *
Would you like to see a demo of Transera's solution? *
Do you use Salesforce Sales Cloud or Salesforce Service Cloud? *

By submitting your personal information, you agree that TMCnet and its partners may contact you regarding relevant content, products and special offers.