Empowering workers to communicate effectively with colleagues, customers, suppliers and partners is a mission-critical requirement for any business. While the number of tools that businesses use to communicate has increased, the requirement to connect to the public switched telephone network (PSTN) has not diminished. Many organizations still struggle to understand the benefits of SIP trunking services and the value that migrating to an IP-based communications infrastructure can bring to their operations. Furthermore, concerns about SIP security and interoperability remain top of mind for many decision makers. This article addresses the business benefits of SIP trunking and dispels some of the myths associated with next-generation, IP-based services.
