TMCnet offers this extensive library to help you productively perform research and analysis. Using simplified search criteria, this archive puts actionable, relevant information about communications and technology at your fingertips.

Are you interested in contributing your White Paper into the TMCnet White Paper Library, contact us now !

Featured Whitepapers

Next-Gen Cloud Contact Centers for Dummies

DOWNLOAD NOW

THE FUTURE OF CUSTOMER EXPERIENCE

DOWNLOAD NOW

How to get maximum productivity from your remote teams

DOWNLOAD NOW

Five Ways to Reduce the Cost and Complexity of File Sharing

DOWNLOAD NOW

Egnyte Solution Overview

DOWNLOAD NOW

White Paper Library Search

Title:

Categories: All Cable Cloud Computing CustomerZone360 Devs World Financial Fog Computing HealthTech Zone HTML5 InfoTech Internet Telephony IoT Evolution Mobility TechZone MSP Today NFV Zone SDN Zone TechZone360 Wearable Tech WebRTC

Company: All 128 Technology 4voice 8x8 Acuity Adallom Adlink Technology Inc. Aeris Alcatel Lucent Enterprise Alcatel-Lucent Alcatel-Lucent Enterprise Altair Semiconductor AT&T Authority Software Avalara Avaya AVTECH Avtex Box UK bpm'online Broadvoice BSQUARE Calabrio CallCabinet CallMiner Eureka Centerity CENTRI CGS Ciena Ciklum Citrix Clarity Connect Clear Harbor Coresite Corsa Security Cosemi Technologies, Inc. CSI CUSTOMER Magazine Darktrace Dell Expert Network Densify Denwa Digium DSCI Dyn Edify Egnyte Empirix Enghouse Systems Facilis Field Nation FileCatalyst Five9 Flexera Flexera Software FreeConferenceCall.com Frost & Sullivan Fusion Gemalto Genesys Geotab GetWireless GridGain Gryphon HARMAN HigherGround Hightail Hitachi Vantara Host in Ireland HP Hytera IBM IfByPhone Impact Learning Systems Imprivata Inference Solutions Infinite InMoment Integrhythm Inc. IntelePeer Intermedia Internap Interneer Intradiem ION Networks IoT Evolution Expo ISI Jacada JD Power Jenne Juniper Kajeet Kentik Klocwork Knoahsoft Leddartech LiveOps Cloud MaritzCX Mavatar Media5 Corporation Mentor Graphics Mimecast Mitel Monet Software NEC Nectar NeoVox net2phone Netscout Neustar NewVoiceMedia NICE inContact Nokia Nuance Numerex Okta Okta, Inc. Opengear Panasonic Pelion Project Insight Quest Data Protection Red Hat RightAnswers RingCentral RingCentral 2020 Riverbed Rohde & Schwarz SafeDNS Sangfor Sangoma SAP SCB Global Senet Sennheiser Serenova Sherweb Sierra Wireless Softchoice Sophos Spoken SPS & Microsoft Partner Stream StreamAnalytix Subsentio SunMan Engineering, Inc. Supermicro Surf Communication Solutions TantaComm TeamSupport TelcoAlert TELoIP Tely Labs The Weather Company, An IBM Business TMC TMCnet Transera Trisys Tyntec USA800 VanillaSoft Varonis Velocloud Virtual Hold Technologies Virtual Hold Technology VMware Vodafone VoIPShield VoltDelta Vtech VXi WorkFlex Xoriant Xura Ytel Zadara Storage Zuora

Defeating the Targeted Threat: Bolster Your Defenses with a Sandbox Solution

Sophos | 09/29/2016

Keeping threats away from your network is a critical first line of defense. A sandbox automatically isolates files to determine if they’re safe, providing an instant additional layer of detection and protection. For many companies, these advanced technologies are too expensive and require additional…

FREE PDF DOWNLOAD

Mobile Containers Explained: The Russian Dolls of Mobile Security

Sophos | 09/29/2016

Whether you implement a Bring Your Own Device (BYOD) or Choose Your Own Device (CYOD) program, the number one concern is the same: security. Containers enable you to protect sensitive data and emails on tablets and smartphones regardless of who owns the device. They give IT the controls they need wi…

FREE PDF DOWNLOAD

Encryption Implementation: Getting it Right the First Time

Sophos | 09/29/2016

You’ve gone back and forth on encryption, its benefits and challenges, and you’ve made the decision: to keep your data truly safe, your organization needs encryption. So what now? You’ve got options available, but what is the best, safest way to implement encryption without disrupting your users’ wo…

FREE PDF DOWNLOAD

How to Stay Protected Against Ransomware

Sophos | 09/29/2016

Ransomware threats like Cryptowall, TeslaCrypt, and Locky are on the rise, targeting organizations of all sizes. This paper explains how these attacks work, and why a large number of new infections continue to surface despite existing protective measures. It also provides practical short- and long-t…

FREE PDF DOWNLOAD

Exploits. Intercepted.

Sophos | 09/29/2016

Exploits are one of the main techniques used by cybercriminals to spread malware. They take advantage of weaknesses in legitimate software products like Flash and Microsoft Office to infect computers for their criminal ends. A single exploit can be used by myriad separate pieces of malware, all with…

FREE PDF DOWNLOAD

Customer Service in the Age of the Cloud

Fusion | 09/26/2016

The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example. The company found that 67 percent of Americans consider the quality of customer support to be a &quo…

FREE PDF DOWNLOAD

CRM Success: Top Impacts to the Success of CRM Implementations

Avtex | 08/31/2016

Customer relationships are complex. Today, more than ever before, implementations of these relationships touch larger lines of business and require multiple stakeholders of reviewers and approvers. Modern Customer Relationship Management (CRM) solutions are now layers of back-end connections and sys…

FREE PDF DOWNLOAD

A system of advanced, patient-centric healthcare

Infinite | 08/25/2016

The US healthcare market, one of the largest in the world, has led the way in innovation, with the discovery of new drugs and innovative delivery systems, as well as the development of high-precision procedures for diagnosis and effective treatment. The progress made, however, has come at a cost: a…

FREE PDF DOWNLOAD

The US Contact Center Decision-Makers' Guide 2016

LiveOps Cloud | 08/25/2016

In this 300-page, definitive analyst report, ContactBabel has surveyed more than 220 contact center professionals, and compiled comprehensive insight into the performance, operations, technology and HR aspects of US contact center operations – identifying six major pain points and providing specific…

FREE PDF DOWNLOAD

SIP Client Engine For IP-Phones - Technology Developers

Media5 Corporation | 08/24/2016

This article provides relevant guidelines for IP-Phone vendors, looking to support the decision making process on what would be their preferred solution when deciding to enable SIP on their IP-Phone platforms.

In this guide we’ll discuss:

- SIP stack integration common challenges
- …

FREE PDF DOWNLOAD

Increasing Fleet Profitability with Telematics

Geotab | 08/11/2016

Fleet Savings Report COI vs. ROI

Do you want to run a more profitable fleet? Read this white paper to discover how to uncover potential savings in the areas of safety, fuel, maintenance, and productivity. By pursuing these savings opportunities, You can increase fleet efficiency and improve …

FREE PDF DOWNLOAD

Defining the Mobile Cloud

Mitel | 08/10/2016

The mobile enterprise is here. It’s a product of the intersection of mobile, cloud, and real-time technologies and it’s a major shift.

Mitel worked with Mobile Squared to survey more than 3500 people across carriers and businesses of every size to assess the state of the market.

• …

FREE PDF DOWNLOAD

Opening Up Possibilities with Cloud Communications

Mitel | 08/10/2016

In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. The cloud is the source of the transformation. Read on to find out why some IT pros have embraced it and why some haven’t made the jump.

In this guide, we’ll discuss…

FREE PDF DOWNLOAD

Delivering a Digital Customer Experience for Today’s Mobile Consumer

Mitel | 08/10/2016

Consumers today expect to be able to interact with businesses through the medium of their choice, wherever they are.

You’ll learn:

• How to support businesses to be ready in a digital and mobile world
• The positive impact of a good digital customer experience
•…

FREE PDF DOWNLOAD

Empower Your Customer Service Team to be Brand Advocates

Frost & Sullivan | 08/10/2016

Social customer service is no longer a luxury; it's a necessity. Consumer adoption of all forms of social media is at an all-time high but most companies are still using social media solely for outreach, missing a valuable opportunity for enhanced customer service. Social customer servic…

FREE PDF DOWNLOAD

Simplifying Security for Developers: 5 New Rules for Success

CENTRI | 08/10/2016

In order to take advantage of the latest digital business models, organizations need security that remains with their data and protects it no matter where it goes. Security needs to be transparent in solutions, without impacting the user experience. Organizations and developers need to define a resi…

FREE PDF DOWNLOAD

Finding a True Cloud Contact Center – Top 5 Myths Dispelled

LiveOps Cloud | 08/09/2016

Cloud technology is one of the most misunderstood concepts of our time. Software as a service from the cloud has distinct advantages, but with all the market hype, it’s difficult to decipher between what is myth and what is reality.

This eBook delves into the top 5 myths around choosing a c…

FREE PDF DOWNLOAD

ICMI: Insider’s Guide to Perfecting the Customer Journey

LiveOps Cloud | 08/09/2016

The exploration of the customer journey begins with a simple fact: no organization is perfect. And while it may seem as though everyone else is getting it right, the truth is that even “best in class” contact centers have a few things they wish they could change.

This is what ICMI discovered …

FREE PDF DOWNLOAD

4 Steps to a Successful Always-on Contact Center

LiveOps Cloud | 08/09/2016

Contact centers worldwide are undergoing fundamental changes. They must accommodate multichannel communications without losing their personal touch to meet the new expectations of quality, efficiency, and availability in an “always-on” consumer world.

This white paper outlines how today’s m…

FREE PDF DOWNLOAD

Connecting with the Next Gen Customer

LiveOps Cloud | 08/09/2016

Gone are the days when the contact center was seen purely as a voice only sales and service center. With the rise of the next gen social customers who research, blog, and post online, leading companies are realizing that to develop a truly effective engagement center, communication must flow both wa…

FREE PDF DOWNLOAD

First 1 2 3 4 5 6 7 8 9 10  ... Last