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Adallom extends IT visibility, governance, and protection to cloud applications

Adallom | 04/01/2015

More and more organizations have adopted SaaS applications like Salesforce, Box, GoogleApps, and Microsoft Office 365 not only to reduce costs, but to unlock competitive advantages such as better collaboration and improved time to market. Adallom’s cloud application security platform allows you to g…

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Monitoring the mobile business

Vodafone | 03/26/2015

Asset tracking enables companies to track the physical location and status of any asset owned, managed or manufactured by their business. It has been typically associated with logistics and shipping firms, who use this type of M2M connectivity to track delivery vehicles and containers. Vodafone Mobi…

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Harnessing new levels of business insight

Vodafone | 03/26/2015

Demand for water is rising fast. The global population — which increases by three people every second — places obvious demands on water supply. This paper outlines how M2M can help water companies take control of their supply networks through better visibility into water levels, current demand and l…

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A better way to secure your business

Vodafone | 03/26/2015

Imagine if security devices could keep you constantly informed about an asset’s status, wherever it is. With M2M, they can. M2M security is connected security. M2M has enabled a step change in functionality in three security applications: alarm systems, CCTV and asset tracking. This paper is specifi…

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WARNING: Benchmarking Can Be Hazardous to Your Operation’s Health

JD Power | 03/25/2015

Benchmarking your performance is essential to reviewing and setting goals for improving your business operations. This Strategic Solutions Series examines the benefits and pitfalls of benchmarking performance when building a world-class contact center.

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How to Get the Most from Your Callback Solution

Virtual Hold Technologies | 03/25/2015

Callback solutions are becoming increasingly popular as there is a direct correlation between the amount of time customers wait on hold and their overall satisfaction levels. Callback solutions offer a wealth of benefits, but also require detailed knowledge and a sophisticated solution for best resu…

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The Case Against Bundled DNS Services

Dyn | 03/17/2015

Every user's first interaction with your website begins with a series of DNS queries. Poor DNS performance can lead to subpar user experiences and lost business, yet many businesses rely on bundled or low-cost DNS services provided by ISPs, hosting providers, or domain name registrars. Unfortuna…

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Three Ways SIP Phones Add Value to Hosted VoIP

Vtech | 03/10/2015

Once your business has decided to go with hosted VoIP, it would be easy to think your work is done. However, when transitioning to a VoIP system there are important decisions to be made.

One of those decisions has to do with choosing the right SIP phones to complement your VoIP service. This …

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Nectar CMP Eases, Expedites Microsoft Lync Adoption

Nectar | 03/10/2015

Microsoft Lync is experiencing strong double-digit growth across all regions and verticals. While Lync delivers a wealth of benefits, it also creates some new challenges. This includes a lack of visibility related to end-to-end performance.

This Strategic Solutions Series reviews the visibili…

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Colocation: The Essential Buyer’s Guide

Internap | 02/12/2015

Colocation can offer many cost-efficient benefits, including scalability, improved business continuity, security and compliance. This colocation buyer’s guide includes a checklist of important questions to ask before choosing a provider, along with buying criteria to help you make the best decision …

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Understanding And Mitigating DNS DDoS Attacks

Dyn | 01/22/2015

A DDoS Attack or distributed denial of service attack can happen to any online entity, at any time. By overwhelming your DNS infrastructure, malicious attackers can impair your website, tarnish your company’s reputation, and impact your bottom line. So what are your company’s risks and how can you m…

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Deliver Superior User Experiences With A Cloud-Based DNS Service

Dyn | 01/22/2015

Every user’s first interaction with your website begins with a series of DNS queries. Poor DNS performance can lead to slow page loads, dissatisfied customers, and lost business. However, you can improve results, contain costs, and make better use of valuable IT personnel by leveraging a cloud-based…

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Evaluating The Cost of A DDoS Attack

Dyn | 01/22/2015

DDoS attacks are on the rise. Growing in both frequency and sophistication, these distributed denial of service attacks compromise your website’s availability, your brand’s reputation and worse yet, your revenue. The average DDoS outage costs upwards of $882,000 in lost revenue and resources and the…

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Five Ways to Reduce Network Latency

Dyn | 01/22/2015

Whether your business is establishing brand awareness, driving online sales or executing a digital advertising strategy the fact of the matter is, your website performance matters. In fact, a 1 second delay in page load time results in a 7% loss in conversion, 11% fewer page views and a 16% decrease…

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The Master List of DNS Terminology

Dyn | 01/22/2015

DNS is fundamental to everything that happens on the Internet. From visiting a website. opening a file or sending an email, DNS is the cornerstone to how your customers engage with your online presence. Whether you are a seasoned expert or just beginning to look into how DNS can improve the performa…

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Five Ways To Prepare Your Infrastructure For Disaster

Dyn | 01/22/2015

Fewer than 1 in 6 small business have a disaster contingency plan and yet 57% of desktop users will abandon a site after waiting just 3 seconds for a webpage to load. When it comes to your business, it’s essential to bulletproof your infrastructure, ensure uptime and keep your customers from going t…

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The Power of One - Vodafone Pulls It All Together to Make M2M Work

Vodafone | 01/16/2015

M2M is one of Vodafone’s key strategic growth initiatives, through which it delivers end-to-end M2M solutions including connectivity, integrated terminals, and applications in partnership with more than 50 M2M ecosystem partners.

The success of this strategy seems to be working, as for three …

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Risk to Consumers, Public Safety and National Security

Neustar | 01/16/2015

Critical telecommunications database could be transitioned under FCC process

Everybody from consumers, to emergency response, law enforcement and national security agencies, to state regulators, to carriers themselves rely on a routing database established as a result of the Telecom Act of 19…

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The GetWireless Advantage

GetWireless | 01/16/2015

GetWireless is a value-added distributor of cellular-based solutions. It prides itself on its experience, integrity, and knowledge, all of which the company says enables it to provide an unmatched level of customer service.

The company is heavily invested in the mobility and industrial market…

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The Business Benefits of Better Sound

VXi | 01/16/2015

Better Agent/Customer Engagement = Happier Customers = More Sales

Running a successful contact center is challenging, to say the least. What can you do to keep customers satisfied? How do you hold on to your best agents? And of course, what can be done to increase revenue?

In a recent …

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