MetraTech's Esmerelda Swartz explains the evolution of billing from a second thought to a critical service provider need in creating brand stickiness

Tags: Esmerelda Swartz, MetraTech, Cloud Expo, cloud computing, Erik Linask, TMC, cloud services, cloud monetization, , PRISM, NSA, data privacy, cloud billing, cloud pricing, infrastructure as a service, IaaS, behavioral billing, billing platform, billin