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eBook: The Power of Emotion in Customer Service


Abstract:

Great customer service and customer experience go hand in hand. And, with more companies competing on the basis of customer experience than price or product features these days, it’s clear that making customers happy isn’t just a good idea, it’s a necessity. With the right digital customer service platform, every company can offer faster, more results-driven service that will cut costs and increase revenue by making more customers happy. Read this eBook to learn more.

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