2024 CCaaS Product of the Year Awards

Introducing the 2024 Contact Center as a Service Product of the Year Awards

TMCnet and CUSTOMER magazine are thrilled to present the 2nd annual Contact Center as a Service (CCaaS) Product of the Year Awards, a celebration of excellence in the realm of cloud-based contact center solutions.

As the industry continues to evolve, recognizing the innovation and dedication of outstanding CCaaS providers is more important than ever.

The CCaaS Product of the Year Awards honor individual solutions that have demonstrated exceptional achievements in delivering top-tier, scalable, and feature-rich contact center solutions to businesses of all sizes. The awards celebrate those who have revolutionized customer service and empowered organizations to deliver seamless, personalized, and exceptional CX to their clientele.

Why Participate:

1. Prestigious Recognition: Stand out as a trailblazer in the CCaaS industry, garnering recognition and prestige among industry peers, clients, and prospects.

2. Showcase Your Expertise: Showcase your expertise in creating cutting-edge CCaaS platforms that address the diverse needs of modern businesses.

3. Build Credibility: Earn trust and credibility among potential customers, bolstering your reputation as a leading provider of cloud-based contact center solutions.

4. Exposure: Benefit from extensive media coverage, press releases, and featured spotlights, amplifying your brand's visibility on a global scale.

5. Elevate Your Brand: Instantly raise your brand perception and generate more inbound inquiries.

Exclusive Award Winning Benefits:

  • Validation from Highly-Respected 3rd Party Source

    • Highlighted as an award winner in TMCnet and CUSTOMER magazine feature story

    • Announced as an award winner via press release

  • Positive Publicity Boost for Your Solution and Brand

    • Featured in extensive social media campaign across all TMC and TMCnet platforms

    • Provided award press kit to inform clients, prospects and media of your achievement

  • Year-Round Marketing Support for Your Winning Solution

    • You get unlimited license to award logos

    • Add Award logo to your website, social media profiles, client newsletters, marketing brochures, sales presentations, emails, promotrional items, trade show booth, annual report, business cards, etc.

  • Increased Inbound Inquiries for Your Sales Team

    • Your presence on the list of winners could be just what you need to land on more high value RFPs

How to Enter. Participating in the CCaaS Product of the Year Awards is simple:

1. Submission: Click below to submit your application(s) online showcasing your CCaaS product, highlighting its features, benefits, and real-world impact. Multiple applications from a single company are accepted, but please submit an individual form for each one.

2. Evaluation: Our respected panel of industry experts and editors will rigorously evaluate each submission based on innovation, functionality, scalability, user experience, and customer success stories.

3. Announcement: Finalists and winners will be announced via press release in November 2024.

4. Celebrate Success: Celebrate your achievements, success, and hard work alongside the best in the CCaaS domain.

Don't miss this opportunity to gain unparalleled recognition for your efforts and contribute to the advancement of the contact center industry. The future of customer experience is here, and the CCaaS Product of the Year Awards awaits your groundbreaking contributions!

Early Bird Deadline: September 10 - $799 processing fee
Final Application Deadline: October 1
- $899 processing fee

Winners announced in November 2024.

Questions? Please contact the TMC Awards Team