2024 Customer Magazine TMC Labs Innovation Awards

The Most Prestigious Award for CX Technology Companies

2024 Customer Magazine TMC Labs Innovation Awards

The TMC Labs engineers are seeking entries for the best of the best in contact center, customer experience and CRM hardware and software solutions.

This prestigious award honors products that demonstrate raw innovation, unique features, and significant contributions toward improving technology that enhances the customer experience.

Judged by Rich Tehrani's team of TMC Labs Engineers, the awards are not given to the best-selling products, but rather those that challenge established standards and usher in notable improvements and innovations within the customer contact industry.

With extensive knowledge of the communications and call center/CX industries, the TMC Labs engineers only select a few, superior products to receive this special award. TMC Labs does not accept applications from beta products or products under NDA that have not been brought to market. Newer versions of an existing product may apply for this award, even if the newer version is in beta. *TMC Labs reserves the right to only analyze the feature-set of the older, existing product to guard against "vaporware" claims in the beta product.

Although TMC Labs may request a demo or test drive of the product, we do not require our engineers to actually test or use any given product. Since there are too many applicants to test each product individually, we garner our information from applications, customer references, feature-sets and screenshots. We also utilize other resources such as industry knowledge and visits to industry-related tradeshows where products are often demonstrated.

Winners of the 2024 Customer Magazine TMC Labs Innovation Awards will be published on CUSTOMER magazine's online news portal and on TMCnet.

Exclusive Award Winning Benefits:

  • Validation from Highly-Respected 3rd Party Source
    • Highlighted as an award winner in TMCnet and CUSTOMER magazine feature story
    • Announced as an award winner via press release
    • Recognized by a team of respected engineers and editors
  • Positive Publicity Boost for Your Solution and Brand
    • Featured in extensive social media campaign across all TMC and TMCnet platforms
    • Provided award press kit to inform clients, prospects and media of your achievement
  • Year-Round Marketing Support for Your Winning Solution
    • You get unlimited license to award logos
    • Add Award logo to your website, social media profiles, client newsletters, promotional items, marketing brochures, sales presentations, emails,
      trade show booth, annual report, business cards, etc.
  • Increased Inbound Inquiries for Your Sales Team
    • Your presence on the list of winners could be just what you need to land on more high value RFPs

Download application supplement here.

  • Early Bird Deadline: August 9 - Application fee $895
  • Final Deadline: August 29 - Application fee $1,395

To apply, you MUST first click here to download the application document. Please save it locally to your computer and, when prompted in the application process, upload it in the 'Marketing Collateral Attachment' section.

Questions? Please contact The TMC Awards Team