2024 Conversational AI Excellence

Apply Today for CUSTOMER Magazine's 2nd Annual Award Program...

2024 Conversational AI Excellence Awards

If your organization has developed solutions that harness the potential of conversational AI to drive meaningful outcomes within your market segment, we encourage you to apply for the 2023 Conversational AI Excellence Awards.

This is your opportunity to establish leadership in a rapidly-emerging market, to showcase your achievements, and to inspire others with your innovative use of conversational AI technology.

The 2023 Conversational AI Excellence Awards are a new program that celebrates the innovative and impactful use of conversational AI technology across various industries. CUSTOMER magazine and TMCnet will honor organizations and solutions that have demonstrated excellence in leveraging conversational AI to enhance customer experiences, streamline operations, and drive business success.

TMCnet and CUSTOMER magazine's editors and judges encourage applications from all market segments that have successfully deployed/implemented conversational AI solutions. Here are some of the market segments that should consider applying:

  • Customer Service and Support
  • E-commerce and Retail
  • Financial Services
  • Healthcare and Telemedicine
  • Travel and Hospitality
  • Human Resources and Recruitment
  • Education and E-learning
  • Manufacturing and Supply Chain

These market segments represent just a few examples, as conversational AI has broad applicability across diverse industries. The awards program aims to showcase the transformative power of conversational AI in solving challenges, improving efficiencies, and delivering exceptional customer experiences.

Exclusive Award Winning Benefits:

  • Validation from Highly-Respected 3rd Party Source
    • Highlighted as an award winner in TMCnet and CUSTOMERZONE360 feature story
    • Announced as an award winner via press release
  • Positive Publicity Boost for Your Solution and Brand
    • Featured in extensive social media campaign across all TMC and TMCnet platforms
    • Provided award press kit to inform clients, prospects and media of your achievement
  • Year-Round Marketing Support for Your Winning Solution
    • You get unlimited license to award logos
    • Add Award logo to all of your marketing, sales, publicity and branding efforts: website, social media profiles, client newsletters, marketing brochures, sales presentations, emails, promotional items, trade show booth, annual report, business cards, etc.
  • Increased Inbound Inquiries for Your Sales Team
    • Your presence on the list of winners could be just what you need to land on more high value RFPs
Awards are not given in specific categories. All tools, platforms, and applications that contribute to the delivery of Conversational AI solutions are considered:
  • Natural Language Processing (NLP) Platforms
  • Speech Recognition Systems
  • Natural Language Understanding (NLU) Frameworks
  • Machine Learning and Deep Learning Frameworks
  • Dialog Management Platforms
  • Voice User Interface (VUI) Design Tools
  • Text-to-Speech (TTS) Engines
  • Conversational Analytics Platforms
  • Development Frameworks and Libraries
Apply early to save $100 off the processing fee.

Early Bird Deadline: Monday, June 24 - $699 processing fee
Final Deadline: Friday, July 12 - $799 processing fee

This is a solution-level award, so please submit an individual application for each nomination.

Questions? Please contact [email protected]

Thank You and Good Luck.