Intradiem Details Intraday Management Tech for Contact Centers
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Intradiem Details Intraday Management Tech for Contact Centers
John Wolf, CMO Intradiem tells TMC's Rich Tehrani about how the company helps its customers maximize the downtime of its contact center agents allowing them to be trained and perform back-office functions in an effort to boost productivity, output and improve customer service and retention
customer service,intradiem,call center, contact center,intraday management,training
TMC