Intradiem Details Intraday Management Tech for Contact Centers

8533

Intradiem Details Intraday Management Tech for Contact Centers

John Wolf, CMO Intradiem tells TMC's Rich Tehrani about how the company helps its customers maximize the downtime of its contact center agents allowing them to be trained and perform back-office functions in an effort to boost productivity, output and improve customer service and retention

customer service,intradiem,call center, contact center,intraday management,training TMC