Interview with Equilibrium Contact Center at ITEXPO Miami

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Interview with Equilibrium Contact Center at ITEXPO Miami

EQ Contact Center CEO Gregg Hansen explains the benefits of a fully Web-based contact center platform with integrated PBX functionality, compared to traditional on-premises alternatives.

EQ Contact Center, Equilibrium, Gregg Hansen, PBX, open source, contact center, call center, cloud contact center, Web-based call center, Web-based communications, customer service, TMC, Erik Linask, ITEXPO, Miami TMC