Untangling Your IVR -- IVR Problems and Solutions
7512
Untangling Your IVR -- IVR Problems and Solutions
Tutorial/Development
Matt Florell President ViciDial Group
Allison Smith CEO The IVR Voice.com
Allison and Matt will go over many realworld examples of problematic IVRs and problems building IVRs, and how to prevent them or fix them. Many different types of IVRs will be covered: from outbound surveys to inbound customer service, sales and automated transactional IVRs. Learn how to not overthink your IVR and how to build it properly so it will be an asset to your orgination and not a liability.
asterisk, digium, Atlanta, 2012, Astricon,
TMC