Remote Work: A Comprehensive Guide on the ‘What?’, ‘Why?’ & ‘How?’

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Remote Work: A Comprehensive Guide on the ‘What?’, ‘Why?’ & ‘How?’

Get the latest data from Aberdeen’s expert analysts. Want to build a business case for remote work in your contact center? Look no further than this new guide from Aberdeen. Their researchers assessed contact centers that implemented successful remote work policies pre-Covid—and now they’re dropping the latest results and insights right here. Download the guide to see: • What the overall benefits are for contact centers that implemented remote work pre-Covid • Why you need to adopt specific strategies to see those benefits in your own contact center • How to assess which roles should be performed remotely in your contact center

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