Change the Sales Rep Experience, Improve Customer Experience

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Change the Sales Rep Experience, Improve Customer Experience

In every organization, five main processes usually are occurring simultaneously, but often disjointedly: customer management; pipeline and forecast management; sales enablement and training; quote and proposal management; and sales compensation and incentives. This e-book covers the ways in which they need to evolve and be streamlined, and puts the following questions for a quick self-assessment: - Is my sales organization evolving at pace with customer expectations? - Are my sales reps providing value to every customer exchange? - Are my reps set up for success, and set up to sell quickly after they onboard or change territories? - Do you provide your reps with the tools they need to be efficient and effective?

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