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Society of Workforce Planning Professionals

Snapshot™ & News Resource

Search Search Company Snapshots

Hot Off The Wires

  • Playvox to Debut Capacity Planner Module of Workforce Engagement Management Solution
    4/4/2022
  • Choosing a Predictive Model for Call Center Forecasting
    1/17/2020
  • Understanding Agent Adherence Requires Some Psychoanalysis
    4/3/2019
  • WFM May Help Address the Healthcare Talent Gap
    12/17/2018
  • Is Schedule Adherence Off Because Agents Don't Know or Don't …
    3/31/2017
  • WFMSG Sponsors Society of Workforce Planning Professionals
    2/10/2011
  • Top Ten Resources For Contact Centers
    12/23/2010
  • Rave Reviews for Virtual Conference on Best Practices in Workforce Management
    11/24/2010
  • Verint, WFO Experts Speaking at Upcoming Events
    9/16/2010
  • Workforce Management Leads to Customer Satisfaction
    10/23/2008
  • Study Reveals Vast Opportunity for Workforce Management Solutions
    10/6/2008
  • Study Reveals Vast Opportunity for Workforce Management Solutions
    10/6/2008
  • Workforce Management Not Reaching its Potential in the Contact Center
    2/4/2008
  • Contact Centers Missing the Point with Workforce Management Software
    4/16/2007
  • An Effective Workforce Management Solution Makes Sense for the Call Center
    2/23/2007
  • more news »

Quicklinks

http://www.swpp.org/
Society of Workforce Planning Professionals News Alerts

  • 2 Trap Falls Road Suite 106, Shelton, CT 06484 USA
  • Ph: +1-203-852-6800, 800-243-6002
  • General comments: [email protected].
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