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Domo Named Top Category Vendor in 2018 CRM Market Awards 9/17/2018

X2CRM Receives 2018 CRM Rising Star Award 8/28/2018

The Slowly Expanding State of Speech Analytics 10/7/2015

inContact's IVR Offering Helps Land New Client 1/8/2015

Verint Witness' Workforce Optimization Receives CRM Magazine Award 1/7/2015

Envision Recognized as 2010 Workforce Optimization Suite Leader 1/7/2015

IEX Introduces TotalView InSight Performance Manager 1/7/2015

Customer Engagement is Paramount This Time of Year 11/14/2014

Even With IVR, Make Sure Contact Center Delivers Quality 11/14/2014

Holidays Shine Brighter With Happy Customers 11/14/2014

Positive Customer Experience Starts with 'Hello' 11/13/2014

'Quality' Assures Customers Get What They Came For 11/13/2014

When Outsourcing, Be Sure Everyone is on the Same Page 11/13/2014

Optimizing Call Center Ops Can Lead to a Better Customer Experience 11/13/2014

inContact Lauded for Customer-Oriented Solutions 3/11/2014

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