Genesys

Hot Off The Wires

AWS Announces More Model Choice and Powerful New Capabilities in Amazon Bedrock … 11/29/2023

Intradiem Contact Center Automation Solutions Now Available on Genesys AppFoundry™ 11/28/2023

Genesys Awarded Two 2023 Global AWS Partner Awards 11/28/2023

AWS Announces Three Serverless Innovations to Help Customers Analyze and Manage Data … 11/28/2023

Zscaler Appoints Two Key Go-to-Market Leaders to Scale Cloud Security … 11/27/2023

Operata Launches AI-powered CX Observability Copilots Fueled by a Trillion Contact … 11/27/2023

QPC Announces Tracxion Drive, enhanced WFM / WEM Data Adapter now available in … 11/22/2023

Application-to-Person (A2P) SMS Market to grow by USD 13.01 … 11/20/2023

Yellow.ai Achieves Tenfold Growth in North America Over Two Years 11/20/2023

AI is expected to take centre stage at this year's CX … 11/20/2023

Innovative Digital CX Partnership Delivers AI-Powered Results for Global Enterprises 11/17/2023

Northern Trust Anchor Award Goes to Nourishing Hope 11/16/2023

Sprinklr and infinit.cx Partner to Deliver AI-Powered Contact Center and … 11/16/2023

Global CX Leader Avaya Further Strengthens C-Suite as the Company Accelerates … 11/15/2023

1touch.io Appoints Ashish Gupta as CEO and President 11/14/2023

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