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Editor's Picks

NICE Systems on the Advantages of Speech Analytics for the Call Center and the Enterprise
3/5/2014 6:37:14 PM

iJento Expands, Gains $8M Funding Led by MMC Ventures
11/1/2012 10:03:42 PM

iJento Extends Analytics Solution to Multichannel Customer Intelligence Platform
2/23/2012 11:15:39 PM

Datamart Enables Secure Communication Via LifeSize
2/13/2012 2:01:57 PM

iJento Secures $8M in Funding to Fuel Expansion to North America
9/28/2011 7:57:16 PM

Lexnet Announces Integration for StrongMail and CRM
10/27/2008 5:31:30 PM

Customer Inter@ction News
11/16/2005 3:40:39 PM

Multi-Channel Contact Center Technology Supports Customer-Focused Strategy for VSP
3/28/2005 10:43:58 PM

Voice, E-mail And The Web: The Three-Lane Highway To The Latest In Routing Technologies
12/3/2003 7:12:55 PM

TMCnet.com Columns: Gallimaufry, By Erik Lounsbury
12/19/2002 4:03:34 PM

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