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Editor's Picks

The Evolution and Acceptance of Speech Technologies
4/27/2021 1:40:37 PM

COVID-19 pandemic changed how technology was used for customer support
2/9/2021 5:49:40 PM

Freshdesk CTI Launcher Now Available for Cisco, Avaya and Genesys
2/1/2021 6:14:42 PM

UC Network Management Week in Review: CoreDial, Vonage, IMImobile & More
5/9/2020 11:04:02 AM

Vonage Powers Telehealth Solution for CTI Africa
5/8/2020 6:49:16 PM

New NovelVox Agent Desktop and CTI Connector for Cisco Call Manager
3/3/2020 7:00:04 PM

Aculab Helps IPI Reduce Call Center Identity Verification Time from 38 to 5 Seconds
2/20/2020 5:30:39 PM

As WebRTC Approaches Its Second Decade, What Does 2020 Hold in Store?
12/3/2019 3:42:08 PM

Tenfold Raises $7.5M to Expand its Cloud-Based Voice/CRM Integration Platform
10/8/2019 11:40:04 PM

Tom Siebel and Digital Transformation, Will History Repeat?
7/9/2019 7:20:04 PM

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