Last Updated: 5:17 PM EST - Jun 09, 2023 publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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From Failing to Fabulous: Establishing A High-Performance Contact Center Culture in Today's Turbulent Climate

5/15/2023 9:54:21 AM

The COVID-19 pandemic accelerated digital transformation in healthcare that drove more intelligent and automated omnichannel contact center strategies, inc…

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Cloud-First Cybersecurity Company Receives Investment to Scale Up Zero Trust Solution Globally

5/15/2023 9:30:02 AM

DefensX's Zero Trust Secure Web Browser, built on a cloud-first architecture, is poised to scale as the cyber security challenges they have been solving fo…

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Applied UAS Forensics: A Drone Security Certification Course from SkySafe

5/12/2023 6:06:05 PM

Global drone airspace management company SkySafe has officially launched its drone forensics certification course for law enforcement and forensic examiner…

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The Hidden Dangers of .zip Top-Level Domain Names in Cybersecurity

5/12/2023 6:02:56 PM

The Hidden Dangers of .zip Top-Level Domain Names in Cybersecurity

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Navigating the Future of UCaaS: Sangoma's New Suite and Channel Partnership

5/12/2023 5:20:18 PM

Sangoma's new UCaaS suite and partnership with Telarus position the company well in a digital, cloud-first business communications world.

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Possibility of Inaccurate or Biased Content? Tread Carefully with ChatGPT Obsession

5/12/2023 4:54:56 PM

A recent Capterra survey revealed that 73% have used ChatGPT or a similar chatbot for their job, but ChatGPT should not be a tool used to replace human jud…

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SAS IoT Partner System has Welcomed HTEC Group for New Digital Solutions

5/12/2023 4:43:16 PM

The SAS IoT Partner Ecosystem now benefits from the experience brought on by HTEC Group, in terms of data-driven, cloud-enabled solutions in IoT across sec…

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Seamless Communication Made Easy with Ooma Office Advanced Features

5/12/2023 12:42:20 PM

Ooma is taking Ooma Office to the next level with a set of advanced capabilities that further enhance productivity and streamline communication for SMBs.

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Outpacing Competitors, AGON by AOC Monitor Lineup Recognized by the IDC

5/12/2023 12:36:37 PM

AOC, a long-established brand of monitor and IT accessories, has received IDC (International Data Corporation) recognition; particularly for its sub-brand,…

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A Cool Game-Changer: JetCool Secures Federal Backing for its Sustainable Solutions

5/12/2023 12:18:39 PM

JetCool Technologies Inc., a provider of liquid cooling technologies for high-power electronics and advanced thermal management solutions, announced earlie…

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Boost Efficiency and Delight Customers with Zendesk AI

5/12/2023 11:15:05 AM

Zendesk has introduced Zendesk AI, an intelligence layer that makes personalized, efficient and more empathetic customer experiences accessible for all com…

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Securing Supply Chains: Avetta Unveils Cyber Risk Solution for Unprecedented Visibility

5/12/2023 8:39:17 AM

Avetta launched its Cyber Risk Solution, providing a quantitative score that evaluates cyber health in 10 areas and delivers an aggregate grade for each su…

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SmartBear Reveals AI as Factor in API Growth

5/11/2023 4:05:18 PM

SmartBear found that microservices continue to drive API growth. However, it should be noted that the emerging influence of AI is becoming a significant dr…

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Nextiva Debuts Marketing Enablement Platform NexConnect

5/11/2023 3:38:34 PM

Nextiva recently announced NexConnect, the Scottsdale, Arizona-based company's new marketing enablement platform built specifically for Nextiva's partner c…

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Gartner Finds ChatGPT Has Supercharged Interest and Investment in AI

5/11/2023 3:32:45 PM

A new Gartner poll found that 45 percent of respondents reported that the publicity of ChatGPT has prompted them to increase AI investments.

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Online Privacy Is a Growing Concern: Here's What You Need to Know

5/11/2023 2:47:27 PM

Increasingly, consumers and business owners are expressing their concerns about online privacy. As of 2022, 74 percent of U.S. internet users are "more con…

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5 Tips for Maintaining Optimal Indoor Air Quality

5/11/2023 2:35:18 PM

The quality of the air indoors can have a significant impact on your health. From allergies and respiratory illnesses to headaches, fatigue, and even cance…

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Digitization's impact on the banking and financial services sector

5/11/2023 2:18:12 PM

Digitization has had a huge impact on the banking and financial services sector. In the past five years, we have seen an increase in the use of digital ban…

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Technological Innovations in Online Casinos

5/11/2023 2:10:49 PM

Online casinos have been around for a while, but the technological innovations of recent years have made them even more popular than ever before. Thanks to…

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Infobip SMS for Marketing: Now Available Natively via Microsoft Dynamics 365 Integration

5/11/2023 2:08:41 PM

Cloud and telecommunications company Infobip has enhanced collaborative efforts with Microsoft to integrate SMS into Microsoft Dynamics 365 to help busines…

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Next-Generation Communication Unleashed: Windstream Enterprise Transforms VoIP with Azure

5/11/2023 12:48:47 PM

Windstream Enterprise announced the successful migration of its VoIP platform to Microsoft's Azure for Operators clustered Call Feature Server.

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365 Data Centers Unveils Comprehensive Service Expansion with New Facilities

5/11/2023 11:28:26 AM

365 Data Centers announced the expansion of its full suite of enterprise service capabilities to encompass eight new data center locations and 35 new PoPs.

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Next-Gen Lithium-Ion Battery Packs: In-Progress Innovation from Flux Power Holdings and UL Solutions

5/11/2023 10:52:29 AM

Flux Power Holdings has completed UL Solutions' third-party, data-backed certification and compliance testing and will move on to the next phase hitting th…

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Orange Jordan Selects Nokia for Breakthrough in its 5G RAN Implementation

5/11/2023 10:46:56 AM

Nokia has been selected by Orange Jordan to provide premier 5G Radio Access Network (RAN) equipment across the Kingdom of Jordan. As part of the deal, Noki…

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From Adoption to Adaption, AI is Making Its Way Into Nearly Every Aspect of Business Operations

5/11/2023 9:34:06 AM

The explosive growth of AI can be attributed largely to generative AI and its relationship to human experiences, especially the development of new content,…

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Tackling A Top Cybersecurity Threat Against Distributed Workforces

5/11/2023 9:11:01 AM

DefensX's Zero Trust Secure Web Browser is built on a cloud-first architecture that has been adopted by major distribution channels around the world.

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American Cloud's Independence-Driven Approach Reshapes Cloud Computing Landscape

5/11/2023 7:56:46 AM

Aron Wagner and Dane Nakamura, experienced tech professionals, launched American Cloud, a web services business designed to revolutionize access to cloud c…

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Tips for Using Technology to Build Your Credit History from Scratch and Get Loans

5/10/2023 4:31:52 PM

Building a credit history is essential for anyone who wants to secure financing for major expenses, such as a home or a car. However, getting a loan with n…

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New Immersive Score Helps Organizations Prove People-Centric Threat Preparedness

5/10/2023 4:27:08 PM

Immersive Labs launched its Immersive Labs Resilience Score to help organizations identify weaknesses in their teams' cyber capabilities and address skills…

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Strategies for Securing a Loan with Bad Credit in the Technology Age

5/10/2023 4:23:46 PM

In today's technology-driven world, obtaining a loan with bad credit can still be a frustrating experience. However, with the right strategies, you can imp…

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What Should You Know About Logistics Software Solutions?

5/10/2023 4:18:04 PM

The world's logistics industry is swiftly developing today. EMR states that the specified branch was $9.96 tln in 2022 and will reach $14.37 trillion by 20…

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How Technology is Impacting the Drug Industry

5/10/2023 4:10:11 PM

In this article, we will delve into how technology has impacted the drug industry, from drug trafficking to advancements in the pharmaceutical industry…

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CyberArk-Powered Service Delivers SaaS-based Privileged Access Management to BT Customers

5/10/2023 3:32:34 PM

Provider of global communications and security services BT and CyberArk launched BT's global Privileged Identity Security managed service.

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Customer Service Managers Keen to Adopt GigCX Approach

5/10/2023 3:25:59 PM

Embracing GigCX as a regular operational strategy holds potential benefits for organizations aiming to optimize their customer care and adapt to the changi…

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Former Tech Executives Launch AI Executive Assistant Technology Company

5/10/2023 2:25:10 PM

Several veterans of Google, Meta and AWS announced the formation of NinjaTech AI, a generative AI company.

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AI Is Driving Greater Accuracy in Advanced Speech Recognition

5/10/2023 2:17:56 PM

A new report from 3Play Media, a media accessibility company, found that the accuracy of ASR technology has improved measurably since the company's last ev…

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Mako Networks Formalizes its Apex Partner Program for MSPs and VARs

5/10/2023 11:33:42 AM

Mako Networks, a provider of secure, cloud-managed networks for distributed enterprises, launched the Mako Networks Apex Partner Program for MSPs, value-ad…

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