ARTICLES & COLUMNS

Last Updated: 3:49 PM EST - Oct 25, 2021

TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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Kaleyra Celebrates Status As CPaaS 'Established Leader'

10/5/2021 7:00:00 AM

Kaleyra has been named one of the of the top CPaaS vendors across the globe in the Juniper 2021 Competitor Leaderboard report.

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VAI Introduces Messaging Application for Cloud ERP Solution

10/4/2021 3:27:30 PM

Cloud ERP solutions provider VAI recently announced that its communications and messaging application, S2K Business Alerts, is now available through its S2…

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Overcoming the Challenges of IPv4 Exhaustion

10/4/2021 3:20:26 PM

As hundreds of regional communications service providers rush to deploy broadband and add thousands of new subscribers to their networks, they face a long …

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Sprinklr Reveals Latest Edition of Modern Care Platform

10/4/2021 3:13:48 PM

The Sprinklr Modern Care Platform has been overhauled with new solutions to help agents improve efficiency of customer inquiries, as well as tools for anal…

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Kubernetes Will Drive up Value of IT Skills

10/4/2021 3:11:30 PM

The open-source and Cloud-native container management platform, Kubernetes, is a game-changer for businesses looking to make their development, testing, an…

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RingCentral Announces First Venture Into Mexico

10/4/2021 3:07:35 PM

RingCentral has formed a new partnership with Mexico's MCM Telecom, and intend to release a co-branded UCaaS offering for business customers.

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DNA11 - A Company That Makes DNA Art for Your Home

10/4/2021 10:59:20 AM

Have you ever fancied gifting someone their DNA art? Now you will be wondering if it is even possible to have our DNA printed into an art. The answer is- y…

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The Importance of Medical Website Design

10/4/2021 10:43:19 AM

Your medical group's or practice's website is frequently the first impression. Before submitting an appointment request, potential patients research your w…

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What is Enterprise Search? Its Role in Business Strategies

10/4/2021 10:29:26 AM

Enterprise Search means the act of recognizing particular data across the undertaking to be listed, looked at , and showed to approved individuals. Content…

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AT&T Attempts to Overhaul Legacy Phone Systems with Business-Advanced Offering

10/1/2021 5:35:14 PM

AT&T announced the release of AT&T Phone for Business-Advanced, a new service designed to overhaul legacy telecom systems with cloud-based digital integrat…

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Shareholder Vote Stops Zoom, Five9 Acquisition

10/1/2021 5:28:19 PM

While Zoom CEO Eric Yuan laid out a compelling argument for the transaction, Five9 shareholders stopped the acquisition. Five9 remains a valued contact cen…

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TMC's Cloud Computing Magazine Announces 2021 Cloud Security Excellence Award Winners

10/1/2021 4:39:31 PM

TMC announced the winners of the 2021 Cloud Computing Security Excellence Awards.

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Lawsuit Claims Infant Death Partly Caused By Ransomware Attack

10/1/2021 3:47:23 PM

An Alabama resident has filed a lawsuit against Springhill Medical center, alleging a recent ransomware attack led to the death of her baby due to the unav…

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CITI Finds SASE TrueCONNECT-ion with Zscaler

10/1/2021 3:36:04 PM

CITIC Telecom announced a new partnership with Zscaler to add TrueCONNECT SASE Service to its arsenal of offerings, with the integration of the Zscaler Zer…

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Cardano Ramps Up Investments in Blockchain Technologies

10/1/2021 1:58:02 PM

EMURGO, a blockchain technology company servicing developers, businesses & governments and one of the founding entities of Cardano, a public blockchain pla…

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Selecting the Best MSP to Meet Your Business Technology Needs

10/1/2021 12:41:32 PM

The task of choosing the right MSP to meet your organization's specific technology needs may seem daunting. Thankfully there's a variety of criteria busine…

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8x8 Frontdesk Empowers Receptionists in a New Hybrid Workforce

10/1/2021 10:50:21 AM

Today's workplace landscape has changed dramatically as a result of the changes that happened during COVID-19 shutdowns in 2020. Now more than ever, busine…

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EU Building Out Blockchain Strategy for Cross-Border Services

10/1/2021 10:38:03 AM

The EU has announced investments in blockchain, AI and data infrastructure as part of a multi-billion-euro plan to develop the technologies and improve tra…

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Kore.ai Intros SmartAssist AI CCaaS Solution

10/1/2021 10:29:41 AM

Better management of customer interactions is a key step in advancing customer service efforts for today's businesses. With the help of new technologies li…

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Digital Transformation in Banking: Starting from a Clean Sheet

10/1/2021 10:19:46 AM

Financial institutions are facing a stiffer challenge than most companies. Their transactions are highly complex, they're very sensitive - to the point whe…

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Equinix Launches Green-Focused Colocation Data Center in Germany

10/1/2021 10:17:15 AM

Equinix has announced the opening of a brand new colocation data center in Germany, offering customers advanced digital resources supported by sustainable …

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Study Finds Ecommerce Brands Struggling to Meet Current CX Expectations

10/1/2021 10:10:13 AM

A new study by Simplr has found that a significant number of ecommerce brands do not have the necessary capabilities to address common customer inquiries a…

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Thankful AI Emerges from Stealth Mode to Solve Customer Problems

10/1/2021 9:51:42 AM

How much of our lives do we spend trying to engage with companies' customer support processes? Too much, according to a company called Thankful AI that is …

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Adaptive Computing Releases Version 6.0 of On-Demand Data Center

9/30/2021 5:32:40 PM

Adaptive Computing has revealed an upgraded version of the popular On-Demand Data Center Platform, offering customers a variety of new features to improve …

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Mercku and BlackDice Partner to Boost Security for Remote Activity

9/30/2021 5:24:28 PM

To help business and employees stay protected in the increasingly hybrid landscape, Mercku and BlackDice have combined resources to offer customers enhance…

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Pure Fusion Platform Offers Streamlined Approach to Cloud Storage

9/30/2021 5:16:16 PM

Pure Storage has announced a new cloud storage platform designed to simplify cloud-based data storage for businesses and enterprises.

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Huawei Rip and Replace Program Opens Applications in October

9/30/2021 4:16:52 PM

FCC announces applications for assistance to replace Huawei network components open October 29, 2021 - January 24, 2022

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How Has Technology Been A Blessing For Online Gaming Sites?

9/30/2021 3:31:36 PM

Technology reigns supreme in online sports betting. Some bookmakers that have transitioned to online sportsbooks are now among the world's most prestigious…

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4 Best Apps to Help Your Business Run Smoothly

9/30/2021 3:09:19 PM

Is your business still collecting most of its payments via cash? Or perhaps your employees are scattering your marketing materials around the office. L…

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Royal Caribbean, TraceSafe Keep Cruise-goers COVID Safe with Tracelets

9/30/2021 3:06:30 PM

This week, Royal Caribbean and TraceSafe signed a two-year partnership, to create the contact tracing wearable.

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Mr. Cooper Prioritizes App Design, Function, and Customer When it Comes to Mortgages and Savings

9/30/2021 2:43:11 PM

Homeowners have the potential opportunity to take advantage of considerable savings every year through strategies such as refinancing and keeping tabs on r…

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BPO - Next Level Outsourcing

9/30/2021 2:37:14 PM

Business processes can be incredibly complex. They can be tedious, requiring attention and effort that seems far removed from the excitement of selling a p…

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Do you know Bank of America considers cryptocurrency as cash

9/30/2021 2:26:19 PM

Bank of America considers that cryptocurrencies are equivalent to currency. Over recent years, cryptocurrencies like Bitcoin, Ethereum, and other altcoins …

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What is DevOps and Why Is It Important In Tech?

9/30/2021 2:15:20 PM

DevOps is a software development and IT operations methodology that aims to improve the quality of an organization's software and services. It does so by c…

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Three Ways Technology Helps People Share Resources More Efficiently

9/30/2021 2:08:26 PM

Using digital technology, the concept of resource sharing has been adapted by various industries to create a more sustainable economy. Not only can sharing…

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Is your internet security the best?

9/30/2021 2:02:50 PM

In today's world, the internet has become an essential part of our everyday lives. Therefore, having access to the internet is now considered a necessity. …

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Use Best Tools to Connect With Remote Teams

9/30/2021 1:54:17 PM

Covid pandemic has forced everyone to work from their home to save themselves from the severe effects of the virus and continue to serve their productivity…

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How to Break Into the Tech Industry | Exactly What You Need to Know

9/30/2021 1:48:04 PM

The tech industry has always promoted an ethic of do-it-yourself, with some of the greatest icons bootstrapping their way to success from humble beginnings…

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5 Types of Essential Skill Sets to Master as a CPA

9/30/2021 1:41:59 PM

If you are already a licensed accountant in your state, what happens next? There are numerous options on the table. You can work as a forensics accountant,…

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Improving CX in the Post-Pandemic Travel Industry

9/30/2021 11:55:13 AM

As the travel industry resumes after pandemic setbacks, customer experience (CX) matters even more as a competitive differentiator. Travel industry busines…

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Apps Associates Celebrates Seventh AWS Partner Recognition

9/29/2021 5:32:58 PM

Apps Associates has completed the necessary AWS audit requirements to maintain status as a Premier Consulting Partner.

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Aunalytics Enhances Managed Service Offerings with Heightened Security Features

9/29/2021 5:29:01 PM

Aunalytics is addressing the recent rise in cybercrime with a new line of security-centric managed service offerings.

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Ubersmith Reveals New Range of Managed Services

9/29/2021 5:24:54 PM

Managed services software provider Ubersmith has announced a new, comprehensive set of offerings for businesses and enterprises.

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Call Center Onboarding Becomes More Challenging in Remote Work Environments

9/29/2021 4:48:06 PM

As the world still struggles to cope with the effects of the COVID-19 pandemic, much of it is experiencing labor shortages: from truck drivers to supermark…

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Fonative Reports Spike in Secure Agent Solution Adoption

9/29/2021 2:02:57 PM

CPaaS provider Fonative has noticed a surge in usage over the course of the pandemic, as businesses look for alternative options for remote work setups.

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Bonder: A New Type of Concierge Service

9/29/2021 11:00:45 AM

In 2019, the travel and tourism industry in the United States alone was valued at more than $1 trillion USD annually. Since the onset of the COVID-19 pande…

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Ooma Signs on as a Platinum Sponsor for MSP Expo 2022, Part of #TECHSUPERSHOW

9/29/2021 10:43:39 AM

TMC today announced Ooma has signed on a Platinum sponsor for MSP Expo, the #TECHSUPERSHOW, being held February 8-11, 2022 at the Broward County Convention…

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How Technology Impacts Your Sleep?

9/29/2021 10:39:06 AM

Although technology has made our lives easier to a great extent, it can be detrimental to your health if not used right. One of the health factors affected…

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RingCentral vs Talkroute: A Cost Comparison

9/29/2021 10:23:14 AM

According to the Bureau of Labor Statistics Business Employment Dynamics report, small businesses created 10.5 million in recent years, accounting for 65.1…

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7 Business Tools to Buy Smarter in 20227 Business Tools to Buy Smarter in 2022

9/29/2021 10:19:36 AM

For procurement specialists, the chief goal in evaluating which new tools to buy for their business should be to make life easier. The process involved wit…

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