Last Updated: 4:57 PM EST - Oct 21, 2021 publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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Square Inc. Starts Search for 300 New Call Center Employees

10/11/2021 4:02:36 PM

Payment processing company Square is hoping to bring 250 new employees on board to boost contact center operations.

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Square Inc. Starts Search for 300 New Call Center Employees

10/11/2021 3:41:39 PM

Payment processing company Square is hoping to bring 250 new employees on board to boost contact center operations.

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How Our Habits Have Changed Due to the Pandemic

10/11/2021 2:57:06 PM

The pandemic changed so much of our lives and may of what we had previously clung to regarding specific routines and patterns has changed - possibly foreve…

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PhoneSuite Direct Scores New Deal with Curator Collection

10/11/2021 2:54:28 PM

Curator Hotel & Resort Collection has picked PhoneSuite direct as its hosted PBX and on-premise PBX provider.

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AudioCodes, Telco Team for Edge-Focused Business Routing Solution

10/11/2021 2:48:16 PM

AudioCodes and Telco announced the release of a jointly created solution designed to simplify the management of communications channels.

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How Blockchain Can Curb Illegal Cannabis Sales

10/11/2021 2:46:54 PM

Why California Regulators Should Consider Blockchain for Cannabis Tracing

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Ribbon Delivers Microsoft Teams Direct Routing Services to Operators, Extending their SBC Offering with Professional Services

10/11/2021 12:48:24 PM

Today, digital communication has become indispensable. The facts are that digital methods of communication are faster, more versatile, practical, and strea…

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TMC and 420MSP Announce CannaTech Expo 2022

10/11/2021 11:12:21 AM

TMC and 420MSP today announced the launch of CannaTech Expo, being held February 8-11, 2022 at the Greater Fort Lauderdale/Broward County Convention Center…

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Tips to Protect Enterprise Networks and Resources Against Mozi

10/11/2021 9:57:15 AM

Mozi is a DDoS-focused botnet that utilizes a large set of Remote Code Executions (RCEs) to leverage CVEs in IoT devices for infection. These IoT devices i…

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InspereX Turns to Avaya for Cloud Communications Overhaul

10/8/2021 5:41:51 PM

InspereX is now utilizing the Avaya Cloud Office suite to provide customers and employees with more reliable, functional business communications.

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New Report Uncovers Current State of Latin American Telecom Industry

10/8/2021 5:37:27 PM

Frost & Sullivan released the results of a survey that analyzes the current state of technological adoption among Latin American businesses.

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Percona Unveils Kubernetes Operator and Expanded Services

10/8/2021 5:28:33 PM

Open source software/service company Percona has announced the release of Kubernetes Operator for PostgreSQL, as well as additional managed services to sup…

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All Eyes on Thankful as AI Platform Raises $12M in Series A Funding

10/8/2021 4:49:36 PM

Venice, Calif-based Thankful, an AI customer service platform that takes services to the next level, is quickly gaining attention as it just announced $12M…

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WidePoint Buys IT Authorities

10/8/2021 4:44:09 PM

Trusted mobility management solutions provider WidePoint has announced the acquisition of Tampa-based IT Authorities.

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CalTech Receives SOC 2 Type 2 Audit Certification

10/8/2021 4:26:23 PM

CalTech is stepping up its efforts to provide top level managed services for clients by adding to its certifications. Most recently, it announced the succe…

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HealthTechZone Announced Recipients of the 2021 TeleHealth Awards

10/8/2021 3:57:02 PM

TMC announced today the winners of the 2021 Telehealth Awards, presented by their HealthTechZone news site.

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INTERNET TELEPHONY Magazine Announces Winners of 2021 Hosted VoIP Excellence Awards

10/8/2021 3:41:17 PM

TMC today announced the recipients of the 2021 Hosted VoIP Excellence Awards, presented by INTERNET TELEPHONY magazine.

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CUSTOMER Magazine Announces Recipients of the 2021 Customer Experience Innovation Awards

10/8/2021 3:35:19 PM

TMC announced today the winners of 2021 Customer Experience Innovation Awards, presented by TMC's CUSTOMER magazine.

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TMC Announces Recipients of the 2021 Cloud Computing Excellence Awards

10/8/2021 3:21:52 PM

TMC today announced the winners of the 2021 Cloud Computing Excellence Award.

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How Technology Has Changed Business

10/8/2021 2:45:12 PM

You can't understate the impact of technology on the modern world. The office from 60 years ago doesn't even look the same as before thanks to how far tech…

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6 Essential Tips You Should Know Before Trading and Investing in Penny Stocks

10/8/2021 2:35:54 PM

Trading penny stocks can help you gain quick returns by investing minimal capital. However, penny stocks trading isn't without risks, and you'll need to…

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Bank of England Makes Case for Heightened Cloud Regulation

10/8/2021 1:33:53 PM

The Bank of England recently released an official statement that argues that new rules should be written to protect public cloud customers.

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New Cybersecurity Solution Tackles Undetected Malware

10/8/2021 12:03:47 PM

Preavailion has announced the release of Omega, a new cybersecurity solution that analyzes metadata to discover hidden malicious programming.

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Versa Names Kumar Lalit First Chief Financial Officer to Support Further Expansion

10/8/2021 10:33:09 AM

Versa Networks named its first Chief Financial Officer, Lalit Kumar. Kumar joins executive leadership with a 20-year track record of success, and is well-e…

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TMC Launches Earth Intelligence World Expo in Partnership with Space IT Bridge

10/8/2021 7:45:00 AM

TMC and Space IT Bridge, today announced the launch of Earth Intelligence World Expo being held February 8-11, 2022 at the Greater Fort Lauderdale/Broward …

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Investment Firm L4 Acquires Clear Rate Communications

10/7/2021 4:45:40 PM

Clear Rate Communications has been officially acquired by investment firm, L4, LLC.

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MoneyGram Partners with Stellar for Crypto Conversion Program

10/7/2021 4:41:28 PM

MoneyGram and Stellar Development Foundation are teaming up to offer crypto customers a new resource for converting digital assets into fiat currency.

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Building a Flexible, Data-Driven Patient Satisfaction Strategy

10/7/2021 3:46:19 PM

While healthcare might not seem at first glance to be a very customer-driven industry, in reality, patients ARE customers, and they expect the same kind of…

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Cut the Complexity of IIoT Connectivity with Sensata

10/7/2021 2:50:01 PM

Sensata Technologies announced the general availability of Industrial Wireless Systems, promising digital transformation ease via scalable, pocket-friendly…

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IDC Survey Reveals New Demands in Increasingly Competitive MSP Space

10/7/2021 2:02:55 PM

IDC revealed the results of a new survey which analyzes the new demands managed services, offering MSPs key information to maintain a competitive edge in a…

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Next Level Connectivity at Retail is Contextual, Personalized and Entertaining With Digital Shopping Carts

10/7/2021 1:40:36 PM

Today, with the adoption of IoT, the retail industry has become more customer-centric, and the primary aim is to enhance the customer experience to its gre…

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Tucson Police Chief Calls for Better Co-Response for 911 Call Centers

10/7/2021 1:35:40 PM

Emergency 911 call centers handle a variety of emergencies, but increasingly, they're called on to handle mental health crises. Some municipalities have fl…

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The Flaws of a Freemium Mindset: Increased Transparency Needed

10/7/2021 12:11:26 PM

The freemium model, as well as digital culture as a whole, has made many customers somewhat numb to the fact that many large organizations hold huge oceans…

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Education for All Requires Broadband for All: Best and Highest Purpose for the Infrastructure Bill?

10/7/2021 10:53:49 AM

Today's classrooms are digital classrooms first, whether in place or extended through e-learning platforms and are being fed by information and content rep…

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Veea and iFree Introduce TROLLEE IoT and AI Powered Interactive Shopping Cart

10/7/2021 10:50:25 AM

In recent years, we've seen a drastic increase in smart technology aimed at making our lives easier. These innovations focus on improving our physical heal…

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Small Is The New Big: Faster, Smarter Connectivity and Compute at the Edge

10/7/2021 10:46:00 AM

In recent years, we've seen a drastic increase in smart technology aimed at making our lives easier. These innovations focus on improving our physical heal…

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CompTIA Expands Reach with New UK Organization

10/7/2021 10:22:21 AM

CompTIA will now offer UK-based organizations memberships for CompTIA ISAO, offering critical resources for maintaining proper cybersecurity standards as o…

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Check Point Research Finds 40% Rise In Cybercrime, with Little Evidence of Slowing Down

10/7/2021 10:19:19 AM

A new report from CheckPoint Research highlights and analyzes the recent rise in cybercrime across the globe.

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How COVID-19 has impacted trust in HR, and what HR can do to improve it

10/7/2021 9:51:54 AM

When facing a crisis, like COVID-19, it's important for employees to be able to trust their HR teams. Thankfully, almost a third (32%) of respondents to a …

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Top 10 Event Press Release Distribution Services

10/7/2021 9:33:35 AM

Nobody plans an event purely for their own satisfaction or enjoyment. Most event hosts want to attract as much publicity and as many guests as possible, an…

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3 Ways to Improve the Page Speed of a Business Website

10/7/2021 9:13:19 AM

Is your business website's page speed slow or does it often freeze or crash? Then you should read on to understand the causes of slow website page speed…

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Can We Really Trust T-Mobile?

10/6/2021 3:52:30 PM

Recently T-Mobile confirmed nearly 48 million current, former, and prospective customers were compromised in a massive data breach. While only confirmed a …

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McAfee Enterprise and FireEye Merge After STG Buyout

10/6/2021 2:07:33 PM

Following its buyout of McAfee Enterprise and FireEye Products, Symphony Technology Group (STG) has announced the companies will merge. The move stands to …

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Five9 Looks to the Future After Rejection of Purchase by Zoom

10/6/2021 2:03:18 PM

Call center company Five9 recently reiterated its positive future as a standalone company in the wake of the collapse of a purchase deal by videoconference…

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Can Blockchain Change the Very Fabric of Society?

10/6/2021 1:57:00 PM

The Crypto Commoners movement believes blockchain has the potential to transform a highly competitive society into a more equitable, cooperative one. The l…

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Major U.S. Cities Investigating Blockchain for Variety of Uses

10/6/2021 1:50:11 PM

A number of U.S. cities are researching the use of blockchain for everything from traffic management to improving verification, validation and auditing pro…

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Mohamed Ahmed J Al Thani Describes How Qatar is Encouraging Innovation and Modernizing its Economy

10/6/2021 12:04:01 PM

The nation of Qatar is working toward diversifying its economy and shifting from its prior dependence on the oil and gas industry to a knowledge-based mode…

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Busting Five Myths About Using a VPN

10/6/2021 11:57:55 AM

Virtual private networks - or VPNs for short - have been around since 1996 when a Microsoft employee developed the Peer-to-Peer Tunnelling Protocol (PPTP).…

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How Much Longer Can Industries Rely on Oil?

10/6/2021 11:55:56 AM

Climate change is once again in the news this week, with continued M25 protests triggering multiple arrests, sustained tailbacks and even criticism from UK…

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7 Effective Ways to Reduce Your Digital Footprint

10/6/2021 11:10:06 AM

These days, many people have turned to the Internet as their primary resource for information. Unfortunately, the internet does not only distribute informa…

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