Last Updated: 8:47 PM EST - May 05, 2021 publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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AvalonBay Boosts Payment Infrastructure with Help from PCI Pal

5/4/2021 9:57:38 AM

AvalonBay has sought the services of PCI Pal to bring added security and call center features to the company's nationwide workforce.

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Winners of the 2021 Unified Communications Product of the Year Award Announced

5/3/2021 3:35:21 PM

TMC today announced the winners of the 2021 Unified Communications Product of the Year Award, presented by TMC's INTERNET TELEPHONY magazine.

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How Two Companies Partnered to Turn Up 70 Smart Cities in India

5/3/2021 1:52:21 PM

India is the global leader in IoT with over 40% market share. According to several analyst firms' predictions, the 2020-2025 CAGR will average 55%. The LoR…

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Report Reveals Video a Powerful Tool for Boosting CX and EX Engagement

5/3/2021 11:55:24 AM

A Forrester Tech Tide report reveals that video technologies are a powerful customer engagement (CX) and employee engagement (EX) tool that also drive sale…

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Reimagining the Physical Office and its Connectivity Needs

5/3/2021 11:02:29 AM

Like many others, I am ready to return to the office. Or at least, to have the option of returning to the office as we all move to the new hybrid working m…

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From the World Wide Web to SaaS Transformation

5/3/2021 10:54:56 AM

Since its launch in public domain on April 30, 1993, the World Wide Web (WWW) or web has grown to penetrate every organization on the planet. The system of…

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Easy Ways to Customize Your WordPress Website

5/3/2021 10:32:44 AM

Are you wondering how to customize WordPress website? Read on for some easy hacks.

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Innovations in Industrial Strength Infrastructure: Preparing for the Potential to Upgrade The Physical and Digital World as the U.S. Congress Considers Massive Investment

5/3/2021 10:26:49 AM

Last month over 75 companies virtually attended the 2021 Frontier Conference, a two-day virtual conference for up-and-coming leaders in the industrial worl…

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Understanding How The Metaverse Will Change Digital Marketing

5/3/2021 10:21:36 AM

Digital marketing is an industry that needs a shakeup. There are many reasons why digital marketing will only get better in the future, and it has to do wi…

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Adaptiv Networks Signs on as Platinum Sponsor for ITEXPO and SD-WAN Expo 2021, the #TECHSUPERSHOW

4/30/2021 6:31:01 PM

TMC today announced Adaptiv Networks has signed on a Platinum sponsor for ITEXPO and SD-WAN Expo #TECHSUPERSHOW, being held June 22-25, 2021 at the Miami B…

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Bezos Draws Attention to Workplace Injuries in Final Shareholder Letter

4/30/2021 5:45:34 PM

Jeff Bezos urged shareholders to put an emphasized focus on workplace safety for the company's warehouse employees.

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Idaho State Department Implements VoIP/Contact Centers with CherryRoad Technologies

4/30/2021 5:33:49 PM

Today, Idaho's state department announced the deployment of new VoIP/Contact centers created in a collaboration with CherryRoad and LogMeIn.

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QuestBlue Signs on as a Platinum Sponsor for MSP Expo 2021, #TECHSUPERSHOW

4/30/2021 5:31:00 PM

TMC today announced QuestBlue has signed on a Platinum sponsor for MSP Expo (part of #TECHSUPERSHOW), being held June 22-25, 2021 at the Miami Beach Conven…

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Levi Strauss Uses Google Business Messages to Improve Customer Experience

4/30/2021 5:07:33 PM

Denim company Levi Strauss & Co. is using Google Business Messages to enhance its customer experience and engagement strategy. The company partnered with c…

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Wireless on Factory Floor: What does it Take to Make a Factory Smarter?

4/30/2021 4:57:14 PM

There are a lot of moving parts that make the factory smart and utilizing wireless technologies is one of such parts. While wireless technologies have been…

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VoIP Supply Signs on as a Platinum Sponsor for ITEXPO and MSP Expo 2021, the #TECHSUPERSHOW

4/30/2021 4:31:00 PM

VoIP Supply has signed on a Platinum sponsor for ITEXPO and MSP Expo, the #TECHSUPERSHOW, being held June 22-25, 2021 at the Miami Beach Convention Center …

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ITEXPO 2021 Announces Partnership to Host IKIN University for Developers of Holographic Content

4/30/2021 3:41:00 PM

IKIN University at ITEXPO, part of the #TECHSUPERSHOW, will be held live on Tuesday, June 22, 2021 at the Miami Beach Convention Center in Miami, Florida.

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New Horizon Announces Access to STACK Solutions by Canadian Locations

4/30/2021 11:58:38 AM

Business telecommunications solutions provider New Horizon Communications this week announced that it is expanding its STACK solutions to Canada. Effective…

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Tesla Apologizes for Arrogant Customer Service Response to Shanghai Incident

4/30/2021 11:53:02 AM

Tesla has come under fire in China for its alleged arrogant customer service response to an accident involving one of its vehicles. The automaker has since…

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CUSTOMER Magazine Announces Winners of the 2021 CRM Excellence Awards

4/30/2021 11:32:51 AM

TMC announced the winners of its 22nd Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.

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Zero Touch, Zero Trust Kubernetes Orchestration Solution for Distributed Edge Introduced by ZEDEDA

4/30/2021 9:35:19 AM

Today, following on a stream of announcements by ZEDEDA, an edge orchestration provider based in Silicon Valley, the company introduced a solution that pro…

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ZEDEDA Introduces Kubernetes Clusters and Hardware Simplification Solution Citing Collaboration with SUSE

4/30/2021 9:25:45 AM

Following on a series of announcements over the past few months, ZEDEDA today introduced a new Kubernetes direct integration solution designed to simplify …

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Blockchain for the Wine Industry

4/30/2021 9:18:25 AM

You've heard of cryptocurrency. You may even be aware of much of its functionality as a digital currency. But have you used it to buy wine yet? Now, you ca…

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ZEDEDA Broadens its Team, Establishes European Office, and Creates Career Opportunities as Demand for Open Edge Orchestration Grows

4/30/2021 9:12:09 AM

Venture-backed Silicon Valley distributed edge orchestration company ZEDEDA today announced it has added three industry veterans, is opening a new office i…

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Early Steps of Your VoIP Gateway Buyer Journey

4/30/2021 7:00:00 AM

Digital Transformation is the theme for the 20s, the 2020s that is. Finding its footing a couple short decades ago, VoIP is permeating businesses both larg…

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Same-day support: How algorithms make getting credit faster

4/29/2021 6:18:16 PM

It's undeniable: technology makes life faster and easier. In our digital age, we enjoy and benefit from services and products that are delivered to our doo…

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3 Key Strategies You Can Use To Increase Traffic To Your Website

4/29/2021 6:13:31 PM

If you are looking for ways to broaden your market or increase your customer base, there are strategies you need to consider. Take advantage of the multipl…

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A Quick Introduction to the Intrauterine Device (IUD) - The T-Shaped Coil Used for Preventing Pregnancies

4/29/2021 6:04:06 PM

Thanks to modern technology, we now have better methods for family planning, preventing Sexually Transmitted Infections (STIs), improved sexual health, etc…

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The risks posed to Small to Medium-sized Enterprises from ransomware

4/29/2021 5:46:03 PM

Cybercrime is a growing problem globally affecting businesses of all sizes, types, and wealth; however, in recent years, Small to Medium-sized Enterprises …

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Industry Disruptors/Entrepreneurs You Admire

4/29/2021 5:42:32 PM

The world of business is in constant flux, reinventing itself every day with innovation big and small. The most significant shifts come from disruptive ent…

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A Guide to Commercial Preparations For Brexit

4/29/2021 5:35:45 PM

2020 was such a challenging year that many concerns fell by the wayside. One such set of issues were preparations for Brexit, which would surely have recei…

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4 Ways Technology is Transforming what it Means to be a Nurse in 2021

4/29/2021 5:31:12 PM

Technology is and has always played a major role in healthcare. Some of the greatest innovations in the world came from this field and advances there can h…

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The Most Sought After IT Career Choices

4/29/2021 5:14:51 PM

The IT boom that the world witnessed during the 1980s continues to shape the world significantly. As we struggle in the midst of newer challenges, it has b…

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How to Fix an SPF Permerror so Your SMTP is Secure

4/29/2021 5:07:40 PM

A majority of organizations use multiple email service providers and every single one of them requires their own email authentication tools. If your email …

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Wondershare Filmora: Best Video Editing Software for Windows

4/29/2021 5:03:13 PM

If you aren't a professional video-maker, own a video studio, or don't have hired any video specialist to trim and shoot amazing video features, then you h…

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How Mobile Apps Continue to Impact the Healthcare Industry

4/29/2021 4:56:03 PM

The Food and Drug Administration states that a health app is mobile software that diagnoses, tracks, or treats disease. According to Research and Markets, …

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How to Write Influential SEO Content to Promote Your Mattress Store

4/29/2021 4:51:22 PM

A business needs to find what marketing strategy can give them the maximum yield and implement that in the business. Writing SEO content or content marketi…

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Salesforce Focusing on Customer Service from Anywhere

4/29/2021 4:37:34 PM

As the nation begins to re-open and adjust to post pandemic realities, business leaders are realizing that many of the digital technologies implemented ove…

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Nvidia Buyout of Arm Faces UK Roadblock Due to Security Concerns

4/29/2021 4:10:41 PM

The UK government is raising objections to the planned Nvidia buyout of semiconductor maker Arm due to national security implications. Authorities will rev…

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Russian Pharmacy Chain 36.6 Automates Marketing Campaigns with SAS Analytics

4/29/2021 4:03:12 PM

Today, one of the primary goals of marketing is "personalization." In years past, automated marketing platforms didn't make it easy: any level of personali…

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OneStone Selected by Analytic Index to Enhance Managed Services

4/29/2021 3:46:25 PM

E-commerce data solution provider Analytic Index announced it will be collaborating with ecommerce management company OneStone, to improve the managed serv…

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Brazil's Economy Finds Relief in Cloud Solutions

4/29/2021 3:39:52 PM

Researchers at ISG conducted an extensive report to analyze how Microsoft's cloud services helped Brazillian enterprises during the midst of the COVID19 pa…

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CNIB Selects RingCentral to Modernize Communications, Further Mission

4/29/2021 3:36:20 PM

The CNIB chose RingCentral as its communications provider, as it offers more accessible cloud communications capabilities to empower its team, and drive or…

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Dialpad Continues Company Expansion in Australia

4/29/2021 3:33:22 PM

AI-powered communications solutions provider Dialpad has announced it is continuing it's go to market expansion strategy and will be increasing its presenc…

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Hemmersbach Picks DIDWW for VoIP Transition

4/29/2021 3:26:03 PM

The benefits of Voice over IP services have long been recognized by forward-thinking companies not just for significant cost reductions but also as a way t…

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Blockchain and NFT Projects Gain Major Traction in 2021

4/29/2021 12:36:37 PM

An uptick in new projects, investments and partnerships is driving tremendous growth in blockchain technologies this year. Blockchain, non-fungible tokens …

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As Organizations Become Increasingly Connected, the Rise of IoT Operations is Accelerating

4/29/2021 10:21:41 AM

Enterprise IoT solutions are maturing rapidly, in both size and scope, as more organizations recognize the value of connected systems and realize the poten…

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NOVA Launches New Grant for NOVA's Smart Region Project

4/29/2021 10:13:18 AM

On the 27th of April 2021, The Virginia Growth and Opportunity Board approved a whopping $1.9 million grant in pursuance of the NOVA Smart Region Initiativ…

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Contact Center 2.0: A Better Normal

4/29/2021 9:54:38 AM

Is it safe to go back to the office now? Should we go back? Do we need to? There are no definitive answers to these questions, but they are top of mind for…

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The State of Cellular and the Future of Massive IoT

4/29/2021 9:38:37 AM

IoT is making a massive impact on the world as we know it - GSMA Intelligence forecasts that IoT connections will reach almost 25 billion globally by 2025 …

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