ARTICLES & COLUMNS

Last Updated: 9:37 AM EST - Jan 28, 2023

TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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How Visual AR and AI Are Making it Easy for Field Service Companies to Create Self-Guided Experiences

12/16/2022 2:57:09 PM

With new augmented reality tools, organizations can rapidly design and deploy intelligent and immersive self-guided instructional experiences for field tec…

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The 3 Key Enablers of Industry 4.0

12/16/2022 2:47:20 PM

The 4th Industrial Revolution, or "Industry 4.0", is a term used to describe dramatic changes to manufacturing that will occur when advanced production met…

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From Digital Transformation to Digital Twins, Innovation is Changing Field Service for Good

12/16/2022 2:41:50 PM

AR uses cases continue to grow, but the true potential for combining AR and IoT in field services lies in the use of digital twins.

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RingLogix Signs on as a Silver Sponsor for MSP Expo 2023, Part of the #TECHSUPERSHOW

12/15/2022 4:23:31 PM

MSP Expo is the premier conference and networking summit for MSPs. This is where MSP business owners and technology specialists share strategies to grow th…

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Quantela Partners up with T-Mobile to Advance IoT

12/15/2022 4:13:58 PM

Quantela has partnered with T-Mobile to bring together the mobile provider's IoT assets and cellular connectivity with Quantela's smart city solutions.

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Emerging Trends in Cloud-First Applications Will Drive Cloud Consumption in 2023

12/15/2022 4:02:11 PM

The more intelligent and available the cloud becomes, fueled by faster broadband that supports real-time applications, the more adoption will grow. Busines…

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Web3 Industry Point of Failure Addressed on Fleek

12/15/2022 3:44:43 PM

Fleek is a step closer to overcoming the challenge many Web3 projects face with $25 million in Series A funding, led by Polychain Capital.

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Benchmark Analysis Finds Security Weaknesses in mHealth Apps

12/15/2022 1:56:26 PM

A recent NowSecure security and privacy benchmark analysis found that many of the most popular mHealthapps have security and privacy vulnerabilities.

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Customer Interaction Analysis Company Chattermill Announces Series B Funding

12/15/2022 1:38:12 PM

Chattermill announced a $26 million Series B funding round to double down on its growth, expanding its platform capabilities to meet its vision as the firs…

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5G Deployment Powers Through Economic Challenges

12/15/2022 1:32:28 PM

Service providers are experiencing an uptick in 5G subscriptions, which grew by 110 million just in the third quarter of 2022 alone.

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As the Medical Cannabis Industry Grows, a Precision Horticulture Facility is Launched

12/15/2022 12:32:39 PM

PharmCloud launched the first Grow-as-a-Service operation, leveraging advanced and automated horticulture technologies and science to deliver consistently …

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Global Enterprises Have a Better Option than Managing Direct Routing Manually

12/15/2022 11:56:09 AM

With Direct Routing as a Service for Microsoft Teams, global businesses have a better alternative to managing direct routing manually.

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Pax8's John Street is named 2022 CEO of the Year in Colorado

12/15/2022 11:44:39 AM

After Reaching $1 Billion in ARR Revenue, Pax8's CEO John Street is named 2022 CEO of the Year in Colorado

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Metaverse in the Workforce Experience? The Potential is There

12/15/2022 11:14:49 AM

Metaverse applications are growing in many verticals and the potential to enhance and improve workplace processes is massive.

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Driver Safety and Costs Keep Decision Makers Awake

12/15/2022 10:22:42 AM

The two things that are top of mind for SMB fleets are driver safety and financial concerns.

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AVETTA Global Signs on as a Silver Sponsor for MSP Expo 2023, Part of the #TECHSUPERSHOW

12/15/2022 10:09:22 AM

MSP Expo is the premier conference and networking summit for MSPs. This is where MSP business owners and technology specialists share strategies to grow th…

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Comcast and Ballast Accommodate Wireless Needs at Seattle Hotel

12/14/2022 5:37:41 PM

A private wireless network is deployed via a collaboration with Comcast Business and Ballast, primarily to support cellular voice and data connectivity thr…

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Businesses Rethink Customer Experience Strategies

12/14/2022 5:29:24 PM

Businesses must engage with customers more on an individual level to build a deeper relationship.

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Pure IP Launches Webex Calling Solution for PSTN Connectivity

12/14/2022 5:21:39 PM

Pure IP offers full PSTN replacement services in 47 countries and service coverage in a total of 137 countries.

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RingCentral Boosts Security for Messaging, Video, and Phone

12/14/2022 5:15:31 PM

RingCentral has announced the release of new end-to-end encryption for its video meetings, collaboration, and contact center solutions.

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Mental Health and I/DD: Understanding the Need for Support

12/14/2022 3:05:28 PM

Even though people with intellectual and developmental disabilities (I/DD) often have special mental health needs, not much is known about how to best supp…

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Why Do Amazon Sellers Need Liability Cover?

12/14/2022 2:54:10 PM

Liability insurance is vital for all retail merchants. It is particularly important for Amazon sellers. Let's find out why.

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How Satellite Internet is changing rural connectivity

12/14/2022 2:49:20 PM

There's a silent revolution happening in rural america. People living in disconnected locations who had to be content with internet speeds as slow as 2-3 m…

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MetCredit Canada Increases Call Answer Rate with Branded Call ID Technology

12/14/2022 12:20:35 PM

To try and combat phone spam challenges, companies are turning to high-technology voice and call identification solutions.

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Verint Announces FYE 2023 Results, Driven by SaaS Offering

12/14/2022 12:10:03 PM

Despite an uncertain economic climate, businesses continue to invest on customer experience and SaaS-based CX solutions.

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The 20 MSP Caps Off Year of Growth with 2 More MSPs

12/14/2022 11:45:02 AM

The 20 MSP capped off its year of rapid growth with two more MSPs, CSP Technologies and Code Red Networks adding to a slew of previous deals this year.

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KnowBe4 Initiates 24/7 On-the-go Security Training

12/14/2022 11:40:26 AM

KnowBe4, a provider of a security awareness training and simulated phishing platform, introduced security awareness and compliance training on the go throu…

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Vonage Adds Compliance with Salesforce Shield

12/14/2022 11:31:14 AM

Salesforce Shield enables businesses to better protect sensitive customer data with tools that enhance trust, transparency and governance for agents.

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Why You Can't Miss Your Next Check-up

12/14/2022 11:01:16 AM

It doesn't matter how busy you are. You have to be there if it's time for your next doctor's appointment. Apart from the difficulty of getting another appo…

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PharmCloud Changing the Cannabis Growing with Precision Horticulture and IoT

12/14/2022 9:20:12 AM

PharmCloud's state-of-the-art indoor cultivation facility leverages the most advanced and automated IoT and artificial intelligence technologies.

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Emerging Technologies MSPs Can Leverage in 2023

12/14/2022 8:49:31 AM

With all the new technologies at their disposal in the cloud-first world, what should leaders of MSPs pay attention to as we turn the corner into 2023?

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Education, Expertise and Enablement: MSPs Are Preparing for New Growth in 2023

12/14/2022 8:17:30 AM

It's an exciting time for MSPs, but education, training and mentoring are still key in a cloud-driven world in order to deliver excellence of service.

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Robocalls Try to Dampen Spirits in Holiday Months

12/13/2022 7:29:18 PM

November brought the highest month for the robocall count since March 2021, totaling over 4.7 billion for the month.

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Cocoflo Finds Virginia Home to Fuel Smart Tech Growth

12/13/2022 6:01:01 PM

Cocoflo is set to assist Virginia with smart tech in collaboration with the Virginia Innovation Partnership Corp. and the Stafford County Department of Eco…

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FDNY Approves EPIK Alternative to POTS

12/13/2022 5:53:06 PM

EPIK is the recipient of the seal of approval from the New York City Fire Department because of its capabilities with fire safety.

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Clickatell Connects Brands and Travelers through Messaging Channels

12/13/2022 1:43:26 PM

Clickatell's Chat Commerce Platform gives brands that option to provide mobile-first customers convenient digital customer support, account management and …

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Aruba and Disney Immerse Guests in Personal Star Wars Experience

12/13/2022 1:39:47 PM

Walt Disney World Resort delivers a unique and realistic Star Wars experience by utilizing Aruba's technology.

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Frame AI Closes $7.6M In Funding to Grow AI-Driven Customer Intelligence Platform

12/13/2022 12:35:59 PM

Frame AI, a next-gen AI-driven Customer Intelligence system, announced it has raised $7.6M in funding to accelerate growth.

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Vivant and SoundHound Partner for AI-Driven Voice Ordering for Restaurants

12/13/2022 12:28:07 PM

Vivant has partnered with conversational intelligence company SoundHound to provide restaurants with a state-of-the-art Voice AI Ordering platform.

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Most Companies Struggle to Measure the Employee Experience

12/13/2022 12:28:00 PM

Part of the new workplace reality is that employee experience has become a bigger focus, yet companies don't really know how to evaluate and impact EX.

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Crypto Blockchain Launch in Abu Dhabi

12/13/2022 11:13:31 AM

The Middle East, Africa & Asia Association will support the digital assets sector across key markets. Abu Dhabi and the United Arab Emirates launched a new…

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What's the Difference Between FTX and Celsius?

12/13/2022 11:10:12 AM

FTX is a cryptocurrency exchange based in the Bahamas. FTX was founded in Antigua and Barbuda and had its headquarters in The Bahamas. The exchange was fou…

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AR & VR in Interior design

12/13/2022 10:50:07 AM

The combo of virtual interior design and augmented reality is an opportunity for designers to truly immerse a person into the 3D interior design project th…

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5 Tech Tools for Disabled Individuals

12/13/2022 10:40:14 AM

Living with disabilities can be a struggle in a world built for those without them. Daily chores and other tasks non-disabled individuals don't think twice…

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5 Ways Digital Tools Are Changing Modern Workflow

12/13/2022 10:29:10 AM

There are a huge number of ways in which digital tools are changing the modern workplace. The increased productivity that we witness today from remote work…

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How to Create a Solid Internal Communications Strategy

12/13/2022 10:20:48 AM

Internal communication is necessary for efficient collaboration. If you want to achieve your business's long-term goals, you'll need to polish and document…

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Top Health Tech Jobs for Those Who Love Tech

12/13/2022 10:13:01 AM

When you hear the word tech, what comes to mind? Do you picture someone sitting at a computer trying to develop a new app? If so, it's okay. Most people do…

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SkySwitch Growth and Innovation Recognized among UCaaS Leaders

12/13/2022 9:19:27 AM

SkySwitch and its white-label UCaaS solution was recognized by Frost & Sullivan in its Frost for the North American UCaaS Market report.

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Forever 21's Virtual Fashion Available in Metaverse Collection

12/12/2022 5:25:16 PM

As part of its modern retail experience, Forever 21 sees the "phygital" experience as an opportunity for its F21 Metaverse Collection.

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Fulfill AIOps Success with Best Practices

12/12/2022 5:14:53 PM

Businesses gain interest in AI technologies and look to implement a strategy to reap the benefits of AIOps.

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