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From The Expert Corner
November 04, 2011
The Evolution of Network Maintenance
By Susan J. Campbell, TMCnet Contributing Editor
Next-generation technologies are a key focus for telecom service providers throughout the world as they try to embrace the new demands of the mobile, data hungry consumer base. At the same time, investment protection of the legacy network is necessary through ongoing maintenance and operations, while still maintaining customer satisfaction.
As the cost of maintaining networks continues to climb, service providers are facing increased pressure to make this maintenance a more financially manageable process. Multi-vendor Maintenance is a model gaining considerable traction in this space, offering an alternative to maintenance support that leverages a single point of contact to enable the service provider to streamline its legacy network support, while also brining costs under control... Read More
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