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Next Generation Networks: 8/03/2010 eNewsletter

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Making Mobile Video Work: Challenges and Opportunities
Martyn Davies, video marketing manager at Dialogic, talks about the burgeoning consumer smartphone market and what's next for video on the tiny screen.
Interview with CFN Services' Mark Casey
Wireless customers are becoming much more demanding about the service and speed they expect from their providers. To talk about this issue, and how providers can cope, Mark Casey of CFN Services, a managed telecom infrastructure services company, recently chatted with TMCnet. Listen to this podcast to learn what he has to say.
IP Telephony and the Interaction Center Platform
Telephony remains the dominant form of customer interaction for most businesses today and is certainly a fundamental component of effective customer service. Traditional telephony is now being joined by IP-based telephone options to reduce the cost of telecommunications and to increase communications options. The Interaction Center Platform provides a number of methods to combine traditional circuit and IP telephony utilizing comprehensive support for a variety of telecommunications architectures.








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