A recent article in the Sydney Morning Herald asks why small businesses are letting VoIP pass them by.
“A report from ACMA from January this year found that just 28 per cent of businesses with fewer than 20 employees were making use of IP-based telephony,” the paper reported, “and 39 per cent of medium-sized businesses (20-199 employees) were making use of the technology.”
As soon as I started reading, I felt the weight of an old hat I used to wear – that of the manager of a small nonprofit business. The kind of business where your miniscule staff serves many more people than they should be capable of; the kind of business where too many meetings with my bookkeeper included the words, “Ask if they’ll let us do a payment plan...Read More