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| Today's Newsletter Sponsored by Aculab |
Are video, mobility and security part of your product's future?
Communication technology is advancing rapidly. You can be at the forefront with robust, proven, rich media technology from Aculab, enabling video conferencing, hyperconferencing and quadruple play.
Aculab offers a wide range of unrivalled hardware and software building blocks for integration into high performance, wired and wireless communications solutions. As a customer, you can be assured of leading edge, high quality, reliable products and comprehensive customer support that is second to none.
Aculab has some exciting developments in the pipeline for 2007. To find out how you can gain competitive advantage through our leading edge technology, visit http://www.tmcnet.com/redir/?u=1001069
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| Today's Features |
Latest News |
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| Latest Blogs |
Featured Channels |
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| Featured White Paper |
| A New Model for Integrated Customer Contact: By Datamonitor sponsored by Amcat | Research shows that the most successful companies are the ones with the most satisfied customers. Consequently, the role of the contact center is changing: from being a cost center to something of strategic importance whose performance directly impacts the success of the business.
The most forward looking companies are responding to this challenge by moving away from the old fashioned silo approach to customer service. The contact center is expanding to take advantage of expertise that resides elsewhere in the organization.
A new white paper from Datamonitor, sponsored by Amcat, discusses how businesses are successfully implementing customer service strategies that improve profitability. |
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| FYI From TMCnet |
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Upcoming Events From TMC
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15th East 2007
January 23-26, 2007 - Broward Cty Convention Center Ft Lauderdale, FL •
January 23-26, 2007 - Broward Cty Convention Center Ft Lauderdale, FL •
January 23-26, 2007 - Broward Cty Convention Center Ft Lauderdale, FL •
September 4-7, 2007- San Diego Convention Center San Diego, CA •
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