SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

CHANNEL BY TOPICS


QUICK LINKS







From the company that brought you Aspect eWorkforce Management comes PerformanceEdge. Now you have the power to rise above the day-to-day reality and transform the performance of your contact centers. Learn how you can leverage performance optimization to help achieve corporate objectives - Read the white paper.
Call Centers Optimal Choice to Handle Communications in Health Emergency
Merced Systems' PowerCoach ensures that Employee Coaching is Done Right
Altitude Software Provides Goldshield with Robust Contact Center Solutions
Need for High Quality Contact Center Services will Help Bolster North American Outsourcing Market
SugarCRM's 'Sugar Theme Club' Established
Avaya Names Consultedge as National BusinessPartner
GRAHAM TECHNOLOGY: Vodafone Netherlands goes live with ciboodle; Graham Technology aims for a customer service revolution
Jacada Selects Guy Tweedale to Head European Operations
LiveVox Announces LiveVox Voice Portal 3.0 for Call Centers
Salesforce.com Fishes up a 74 Percent Increase for Q3 Net Income
Loquendo Announces Availability of TTS 7 on MRCP Server
Contact Center Services Company American Customer Care Opens New Location in Pennsylvania
CRM Q3 Results from Sedona, Salesforce.com, Kana in Amsterdam, Cyber Gear’s CRM for Real Estate, SugarCRM Theme Club
Jajah Answers the Call
Call Center Furniture
Call Center Outsourcing
CRM Solutions
Call Center Recording



Interactive Voice Response consolidation (IVR) strategies featuring the HP OpenCall Media Platform
Consolidating multiple, disparate legacy Interactive Voice Response systems into a unified, standards-based IVR platform offers service providers the dramatically enhanced performance, simplified infrastructure management, and continuing cost savings needed to increase business agility and successfully compete in today’s dynamic services marketplace.
The HP OpenCall Media Platform provides a mature, field-proven and future-proof IVR consolidation solution that delivers ongoing returns and enables a more engaging end-user experience.
.........................................................................................................
Upcoming Events From TMC
.........................................................................................................
  • INTERNET TELEPHONY Conference & EXPO
    East 2008 - January 23-25, 2008 - Miami Beach Convention Center, Miami, FL
    http://www.itexpo.com

    West 2008 - September 9-11, 2008 - Los Angeles Convention Center, Los Angeles, CA
    http://www.itexpo.com

  • Call Center 2.0 Conference
    January 23-25, 2008- Miami Beach Convention Center, Miami, FL   • http://www.callcenter20.com

  • Classified Ads on TMCnet

    Current Listings:

  • Help Wanted: Passionate Program Manager at Iotum Corp.
  • Help Wanted: Freelance Business and Technology Writers
  • Help Wanted: A Person who understands Japanese culture
  • Development and Writing for White Papers, Magazine Articles, Corporate Presentations and More
  • Situation Wanted: Marketing Communications -- Sales, Channel & Customer Training
  • Situation Wanted: Strategic Call Center/Operations Management
  • Help Wanted: Software Engineer
  • Situation Wanted: Marketing Copy
    TECHtionary provides writing and marketing communications services in addition to unique animated tutorials and presentations. For details, visit http://www.techtionary.com or email [email protected]
  • Become a TMCnet columnist!
    Want to contribute your expertise to a growing audience of IP Communications professionals? Become a writer or columnist for the TMCnet Web site and this newsletter. Contact the Web Editorial Director, at [email protected] for details.

    Technology Marketing Corporation - World Leaders in Technology Media since 1972

    If you are interested in advertising in our newsletters, contact Dave Rodriguez at [email protected] or 203-852-6800 ext. 146

    To manage your subscription preferences, please go to http://www.tmcnet.com/enews/subs.aspx

    Please direct all other correspondence to: [email protected]








    Technology Marketing Corporation

    2 Trap Falls Road Suite 106, Shelton, CT 06484 USA
    Ph: +1-203-852-6800, 800-243-6002

    General comments: [email protected].
    Comments about this site: [email protected].

    STAY CURRENT YOUR WAY

    © 2023 Technology Marketing Corporation. All rights reserved | Privacy Policy