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| Today's Newsletter Sponsored by salesforce.com |
Top 8 Trends Shaping the Customer Service Experience
Insights from experts on...
Agent success
Innovative technologies
Case studies
Watch a video in which featured Gartner vice president Michael Maoz and Salesforce.com share new insights on the innovative technologies and processes shaping the future of customer service.
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| Featured White Paper |
| Top 8 Trends Shaping the Customer Service Experience | Companies embracing new trends in customer service are achieving unparalleled profits, competitive advantage, and customer loyalty.
Watch a video in which featured Gartner vice president Michael Maoz shares new insights on the innovative technologies and processes shaping the future of customer service.
Discover:
:: Why an old-guard approach to service is risky
:: The top 8 trends driving service success
:: How to evaluate a solution to support customer service processes
:: Why leading companies are switching to software-as-a-service (Saas) for customer service operations
Also, hear how Salesforce Service & Support delivers on vision of service innovation. |
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Upcoming Events From TMC
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May 15-17, 2007 - Santa Clara, California
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West 2007 - September 10-12, 2007- Los Angeles Convention Center, Los Angeles, CA
East 2008 - January 22-25, 2008 - Miami Beach, Florida Convention Center
September 10-12, 2007- Los Angeles Convention Center, Los Angeles, CA •
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