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Unified Communications accelerates business by allowing seamless collaboration across boundaries of time and distance. These capabilities include incorporating real-time communications into business processes and workflows, and enables identifying the right person with the right skills at the right time, assuring first contact resolution. This presence-powered communication supports process optimization and cost saving throughout the organization giving businesses a competitive edge.
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Connectivity Challenges for Real-time IP Communications
How NATs and firewall issues are solved efficiently and securely
Widespread adoption of Internet based real-time communication solutions is held back by
the lack of seamless connectivity. Firewalls and private networks complicate the
establishment and flow of data for peer-to-peer communication. This whitepaper looks at
the two main challenges for connectivity:
? Achieving universal connectivity without compromising security
? Transporting, relaying and delivering real-time data with acceptable delay and latency
A number of solutions to the connectivity challenges exist, but they all have major
weaknesses that prevent them from delivering Real Connectivity. Paradial's patented
RealTunnel solution enables secure and reliable session establishment, including
tunneling of real-time data, in a way that meets the strict real-time requirements of audio
and video communication. RealTunnel analyses the underlying network and automatically
detects the optimal strategy for establishing communication.
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