January 23, 2007
Envox Worldwide Intros Envox CT ADE 9.2
By Stefania Viscusi, TMCnet Assistant Editor
Envox Worldwide (News
), a provider of voice solutions, announced today the availability of an upgraded version of their IVR
development tool, Envox CT ADE (News
The new version features expanded capabilities including support for IP-based networks to allow developers to lower the cost and make it easier to create voice solutions.
According to a news release, the Envox CT ADE solution was created for use with Dialogic (News
) Corporations media process, switching and signaling products. With the solution, developers can maintain control over Dialogic's API
while creating voice solutions that bring together voice, fax, conferencing and advanced speech capabilities.
Envox ADE is also integrated with Nuance (News
) Communications latest ASR and TTS solutions.
-Enhanced integration with Microsoft (News - Alert) .NET
-Support for IP based conferencing
- A new CTI Link to allow developers to add CTI to their voice solutions
-Increased support for IP media and SS7 boards
"The expanded capabilities the we've included in Envox CTADE 9.2 ensure that all developers, including those working with Microsoft .NET, can drastically lower the cost and decrease the effort needed to create cutting edge voice solutions, such as IVR and contact center solutions, speech-enabled self service solutions, and unified communication solutions," commented Mark D. Flanagan, president and CEO of Envox Worldwide in a statement to the press.
The editors of INTERNET TELEPHONY Magazine
honored Envox Worldwide recently for their Envox 6.3 offering with a 2006 Product of the Year award.
The solution reduces the time and complexity associated with creating voice solutions and is an open, standards-based communications development platform. The solution helps legacy systems and new voice solutions come together via a smooth migration to next generation services.
“INTERNET TELEPHONY’s Product of the Year Award is a further confirmation that Envox 6.3 is the right choice for enterprises and service providers developing next-generation voice solutions such as IP-based interactive voice response solutions or IP
contact centers,” Flanagan commented in a statement.
The company also recently received recognition
from Gartner as they were positioned in the Visionaries Quadrant of the Gartner Magic Quadrant for IVR Systems and Enterprise Voice Portals, 2006 report.
“We believe Envox’s positioning in this report is a confirmation that our vision for the industry is on track,” Flanagan also commented.
Signaling System 7 (SS7) |X|
|SS7 is a packet-switched network used to control the circuit-switched PSTN-Public Switched Telephone network. We will explore the different types of SS7 messages convert virtual telephone numbers lik...more|
Interactive Voice Response (IVR) |X|
|A hardware- or software-based computer system that enables incoming callers to interact with voice prompts or verbal commands....more|
Computer Telephony Integration (CTI) |X|
|CTI or computer telephony integration is the linking of computing systems with telephone systems. The caller is connected via telephone companies to a customer ACD-PBX. The ACD-PBX passes the teleph...more|
Application Programming Interface (API) |X|
|A Remote Procedure Call (APC) also known as an Applications Programming Interface is a software programming function that allow one software program to activate (call function) another software progra...more|
Internet Protocol (IP) |X|
|IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more|