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[April 24, 2003]

GTV Launches SONORK-EIM, Unveils Customers Of Enterprise IM

GTV announced the launch of Sonork-EIM, a reliable, extensible, feature-rich enterprise instant messaging solution. Leading the evolution from IM to EIM, GTV's Sonork-EIM enables businesses to dramatically reduce costs and improve workflow.

The company also announced deployments of Sonork-EIM by a wide array of Fortune 1000 customers and other top concerns. Customers using Sonork-EIM include AT&T, Commerzbank, Electronic Data Systems (EDS), Eolas Technologies, Ericsson Austria, Hewlett-Packard Asia-Pacific, The Ritz-Carlton Hotel, Title Data, Inc. (TDI), The United Nations Refugee Agency, and many others. GTV's solutions are currently in-use by more than 5,000 businesses, government agencies and consumer media brands worldwide.

The new Sonork-EIM product enables rapid deployment of presence-based messaging, localization, and collaborative networks within a secure enterprise environment. Sonork-EIM is built atop GTV's powerful Sonork Application Platform - which is deployment tested and features an extensible design that provides the flexibility to create custom applications tailored for each customer's needs.

Sonork-EIM significantly improves workflow by seamlessly integrating with existing data sources and third-party enterprise application suites. The solution enables rapid internal communications that are archivable for accurate record-keeping, while its secure peer-to-peer data transfer reduces email server costs and is scalable for future enterprise information transfer needs. Sonork-EIM's robust server boasts an extremely small footprint and is installed behind a customer's firewall, supporting both intranet and extranet configurations.

"Just as email revolutionized global business, GTV's Sonork-EIM pushes the progression toward maximum communications efficiency and is driving the inevitable widespread adoption of presence-based messaging in the workplace," said Ken Mayer, GTV Chairman and CEO. "Although free consumer IM services have driven global proliferation of the basic technology, successful enterprise implementation requires more than just re-packaging popular consumer software with additional security. Sonork-EIM was built exclusively for enterprise usage, offering the advanced functionality, network integration and stability that businesses demand; while reducing costs associated with other existing means of communication."

Dan Keldsen, Senior Analyst, Delphi Group said: "Instant Messaging in the enterprise is mired in confusion. Clearly it's not going away - nor should it! Organizations need to see beyond the cute emoticons of consumer IM, or the 'it's too dangerous' thinking. Enterprises need to embrace IM as the next generation of messaging, enabling a wave of 'presence-enabled' apps that tie people and resources into a (near-) real-time engine for business."

Sonork-EIM includes the standard features users expect from instant messaging applications (e.g. one-to-one and multiple user conferencing, file transfer, personal user lists, etc.) and offers a client interface that conforms to what users expect from IM, but is distinguished by unique features built specially for enterprise users. With functionality that extends far beyond consumer IM services, the Sonork EIM product is designed to bolster a company's ability to manage and store business-critical information generated through internal collaboration or external client-vendor interaction.

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