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[February 25, 2002]

Telera Supports Call Control XML

Telera announced its endorsement of the first public Working Draft of the World Wide Web Consortium's (W3C) Call Control eXtensible Markup Language (CCXML) specification.

As a co-author of the original CCXML proposal submitted to the W3C, Telera will support adoption of CCXML by launching an early access program for developers. The program provides advance access to Telera's implementation of CCXML to members of the Telera DeVXchange, a developers' community that provides the essential resources for easy and rapid VoiceXML-based application development.

"The release of the CCXML Working Draft is an important step toward standardizing the essential call control features used in building enterprise-class call center applications. The general availability of CCXML, and other W3C technical specifications, have accelerated the evolution of open standards and sparked rapid innovation in advanced voice services," said Mukesh Sundaram, Telera CTO. "The early implementation of call control functionality into our platform was a result of Telera's extensive experience creating enhanced enterprise voice applications. We welcome the standardization of CCXML as it further validates our original strategy."

Telera's Voice Web Application Platform currently adds advanced call control capabilities to VoiceXML using the Telera extensible Markup Language (TXML). Telera's expertise in call control is validated by the more than 50 enterprise voice applications that are currently powered by Telera's platform.

Telera's Voice Web Application Platform leverages the innovation and flexibility of the Internet and the convenience and reliability of the telephone, allowing service providers to offer advanced voice applications to enterprise customers. IP-based architecture ensures simple integration and scalability within highly reliable service provider networks, and open standards technology and development tools enable enhanced service offerings and innovative Web-driven voice applications.

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