Call Recording Featured Article

IPcelerate (News - Alert), Inc., a Dallas-based VoIP technology company has released the newest version of its call recording platform, IPstudio.

 

“Call recording has become a critical business need for companies of all sizes,” said Anshul Shelley, vice president of VoIP and Multimedia Recording Appliances, for IPcelerate, Inc, added.

 

The IPstudio 2.2 is built on the company’s innovative NIPA 2.0 framework and provides for both for both IP desktop phones and mobile smart phones, a higher level of flexibility and efficiency in audio recording, call monitoring and storage solutions.

 

“Our goal for IPstudio was to provide a solution that not only records and stores calls, but does so easily and without requiring custom software configuration. IPstudio 2.2 does just that by offering enhanced flexibility in determining when and which calls to record, as well as storing and retrieving those calls,” Shelley said.

 

To include wireless-to-wireless IP phones, microwave radio calls to an IP phone and calls initiated from iPhones through IPcelerate’s Web Services module, the recording capabilities for IPstudio 2.2 have been expanded.

 

The additional enhancements to the recording solution include schedule based recording, automatic and forced backup utilities, increased filtering capabilities, greater flexibility in updating groups and schedules, a user-friendly interface for editing recording groups, and an increased audio file storage limit.

 

“As always, we have worked very closely with our partners and customers to create new recording solutions that will meet both their needs and the needs of the market,” said Kevin Brown, CEO and President of IPcelerate, Inc. “IPstudio 2.2 addresses the requested needs for mobile call recording, greater flexibility in call recording parameters, increased capacity for recording and storing a greater number of calls, and more freedom in managing the recording process.”

 

In related news, IPcelerate, Inc. recently announced plans to launch the next generation of its flagship IPsession platform, IPsession NG.