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Telrex Call Center Recording and Call Recording Channels Launch on TMCnet

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Telrex Call Center Recording and Call Recording Channels Launch on TMCnet

November 08, 2006

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(Norwalk, CT –November 8, 2006) Technology Marketing Corporation (TMC) today announced the Call Center Recording and Call Recording channels, hosted by Telrex (News - Alert), have been launched as the latest addition to the TMCnet channel program.  Both channels give the VoIP and Call Center Recording community a place to learn about the market and get more insight into call recording through latest news, feature articles, daily alerts and product solutions. 
 
Telrex provides VoIP call recording software for small and medium businesses and call centers. In today’s call center, recording telephone activity is essential for dispute resolution, agent training, and meeting legal obligations; in fact, call center recording applications such as Telrex’s CallRex often drive VoIP adoption in the call center. In addition to call recording, the CallRex call center recording suite of solutions allows call centers to record and monitor agent computer activity and score recorded calls for agent coaching. 
 
TMC’s channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet currently features more than 70 channels covering important topics in the IP Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries. 
 
Telrex is pleased to join forces with TMC, the leader of communications and technology media,” commented Robert Kapela, president of Telrex. “Taking advantage of TMCnet’s credibility and expertise in driving traffic will reinforce our branding and further distinguish Telrex as a market leader in call center technology.”
 
“TMCnet welcomes Telrex’s Call Center Recording and Call Recording channels into our program,” stated Rich Tehrani, TMC President. “They are a well respected VoIP call recording company that shares our vision in the advancement of new technologies. Our channels program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world.”
 
TMCnet has ranked among the top 2,000 most visited Web sites in the world by alexa.com, an amazon.com company that monitors Web traffic. In April 2006 alone, TMCnet.com was viewed by more than one million unique visitors representing 18 million page views.
For information on TMCnet’s channels program, please contact Stephanie Thompson at (203) 852-6800, ext. 139; or e-mail: [email protected].

About TMC
Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 2,300 sites in the world by alexa.com*, TMCnet serves more than one million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, VoIP Demo, IMS Expo and Call Center 2.0 Conference. TMCnet.com publishes more than 15 topical online newsletters. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)
About Telrex
Telrex is a provider of VoIP call recording and monitoring solutions for small and medium businesses using IP PBXs or hosted IP PBXs. CallRex supports the leading IP-based phone systems and softswitches including Cisco call recording, Avaya call recording, Nortel call recording, 3Com call recording, Mitel call recording, ShoreTel call recording, BroadSoft call recording, Sylantro call recording, Tekelec call recording, NEC call recording, Siemens call recording, Vertical call recording, Zultys call recording, Asterisk call recording, Pingtel call recording, Fonality call recording, TalkSwitch call recording and Switchvox call recording.
 
Contact:

Jan Pierret
TMCnet
203-852-6800 ext. 228
203-853-2845
[email protected]
www.tmcnet.com
 
Bob Cordes
Telrex
+1 425 827 6156 x113
 
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