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VoIP Feature Article


August 06, 2007

Quintum Sees Growth in Fax Apps, Unified Communications

Spencer D. Chin, TMCnet Web Editor

Fax is often taken for granted as a communications medium in today’s businesses, but it remains important to Quintum (News - Alert) Technologies, which continues to apply its expertise VoIP switches and gateways to migrate fax solutions to today’s IP networks.
This was clearly demonstrated through Quintum’s recent announcement that its well-known Tenor VoIP access switches and gateways to Cantata Technology’s (News - Alert) Brooktrout SR140 and TR1034 fax-over-IP platforms.
“We have done quite a bit of work with fax companies,” said Chuck Rutledge, vice president for Quintum Technologies, in recent interview with TMCnet. “One thing that sets us apart is we give great support for devices that are not phones—postage meters, alarm systems, fax. We do a lot of fax over IP.. We do a lot for Nortel (News - Alert). And we see Cantata as a natural partner in the fax over IP world.”
Quintum’s Tenor VoIP access switching and gateway solutions are deployed in enterprise and service provider networks worldwide. The Quintum Tenor solution offers capabilities not part of traditional VoIP gateways such as its MultiPath design that allows the Tenor to be “dropped in” to any existing network with minimum disruption. It is the only product that offers VoIP “survivability” to assure telephony communications remain live in branch office locations, even if the IP PBX network fails.
To Rutledge, leveraging the Tenor’s attributes is a natural for fax networks.
“People interested in fax-over-IP are interested in VoIP,” Rutledge said. “We’re the piece that integrates fax-over-IP with the legacy world.”
Fax-over-IP is considered important not only because its automatic document processing saves costs, but to comply with industry mandates such as Sarbanes Oxley and HIPAA, by helping to ensure the integrity of internal control procedures and transactions for regulatory compliance.
“Companies are going to fax-over-ip networks because while actual paper documents remain an important element of everyday business, they want to move fax to a more efficient medium,” Rutledge said.
Quintum’s Tenor switches have advantages for fax-over-IP networks as well as for unified communications solutions that are driving much of communications development.
“People not ready to abandon their existing infrastucutre,” Rutledge said. “They will invest in IP PBX (News - Alert) and integrate it with the existing infrastructure -- this is area where we can add another value.”
Asides from fax, the current trend toward Unified Communications (News - Alert) strategies— such as what Microsoft is pursuing—is driving Quintum’s development activities. The company is a certified partner in Microsoft’s Partner program, and is committed to making sure its Tenor gateway and other products are compatible with Microsoft’s software.
Quintum has also created a Microsoft website that discusses the benefits of its Tenor VoIP switches and gateways for Microsoft Office Communications Server 2007.
Spencer Chin is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.
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