VoIP access solutions provider Quintum Technologies has made remote network management a little bit easier with a patent-pending technology for Tenor users.

In a release, Quintum announced their new Remote Management Session Server (RMSS) designed to simplify the installation and management of remote Tenors for ISPs, service providers and network administrators.

 

Eliminating the requirement to involve enterprise customers in troubleshooting or diagnostics, the remote management capability significantly reduces the time spent on network issues, such as upgrades.

 

Tenor VoIP switches and gateways support "drop-in installation" and will automatically obtain an IP address and auto-register with the RMSS. The RMSS can then e-mail the person responsible for managing that Tenor product that it is "on-line,” allowing the Tenor to be managed remotely anywhere via telnet, FTP, or the Tenor Configuration Manager (GUI), even those that are behind NAT firewalls.

 

"Quintum's new Remote Management Session Server has definitely gone far beyond the capabilities of any other product out there," said Stephen Kirby, President of S/CM VoIP, LLC, Stamford, CT. "This box lets me access Tenors wherever they are, via the Internet. I don't have to go onsite, or reconfigure the firewall. It is so easy to use, I can transparently and securely install, configure, troubleshoot and even upgrade Tenors in real time! It will pay for itself in a few months, and as far as customer support goes, I am a star to my clients, and that is what it's all about."

 

The Remote Management Session Server can register up to 5,000 remote Tenor Switches and can manage up to 100 simultaneously.