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VoIP Feature Article


January 02, 2008

Quintum Ready for Big Year

Tim Gray, TMCnet Web Editor

I recently had the opportunity to ask Joanne Lowy, manager of marketing communications at Quintum (News - Alert), about the evolution of VoIP, the company’s acquisition by NET (News - Alert) and what the upcoming year has in store for them.

Quintum has developed a complete line of intelligent Tenor VoIP access switching and gateway solutions that are deployed in enterprise and service provider networks around the world. The Quintum Tenor solution is the only product that offers Survivability to assure telephony communications remain live in branch office locations, even if the IP PBX (News - Alert) network fails.

As you look back at 2007, how would you describe Quintum’s experience over the past 12 months?

It was a big year for Quintum and promises to be even more exciting in 2008. There has been a lot of change for Quintum this year with its acquisition by NET and the launch of some key partnerships in both the enterprise and service provider markets.

As Quintum has continued to grow its business we have seen the market expand and segment. There has been and increase in the VoIP solutions offered to businesses – VoIP solutions are offering more value by integrating voice and data at the application layer.  As companies look at more attractive convergence based applications, such as unified communications, that are both more cost effective and offer productivity enhancements, Quintum as seen greater opportunity to sell products as part of these solutions.  As companies adopt these new applications, they also want to make the most of the investment they have made in their existing network and want to minimize the disruption to their business operations. Quintum has always focused on easy to deploy VoIP switch and gateway solutions that minimize changes to the existing network, so this trend has been the “Perfect Fit” for Quintum’s strengths.

Quintum as also seen growth in business customers that want to utilize VoIP service providers.  Again, Quintum’s focus on easy deployment has made the Tenor line of VoIP products very attractive to service providers that are proposing value added services to their customers and want easy to deploy, minimally invasive, Customer Premise Equipment (CPE) to deliver those services.

Overall the growth in the market has been very positive for Quintum and should deliver more opportunity in 2008.

What were some of the highlights of 2007?

Of course, the most significant highlight of 2007 was the recent acquisition by NET, which affords us the best of both worlds: Continuing forward as Quintum, supporting the Tenor line of VoIP switches and gateways, but with the backing of a financially sound public company.   NET is a provider of multi-service switches and VoIP gateway equipment to government and large enterprise. Together we offer a comprehensive set of VoIP gateway products to both large enterprise and SMBs. Quintum will continue to market its products through its channel under the Quintum name.

Quintum established a partnership with Microsoft (News - Alert) as a gateway provider for it Unified Communications (UC) platform. Quintum has worked very closely with Microsoft, participating in their certification program, Technology Adoption Program and UC launch to assure that the Tenor line of VoIP gateways and switches addressed the needs of Microsoft’s UC customers. Quintum also launched relationship with a number of service providers as the CPE for their VoIP service for business including AccessLine, the first to use the Tenor’s new “Auto-provisioning” capability.

Another highlight was the Global Product Differentiation Innovation Award from Frost & Sullivan. Along with identifying Quintum as having the 2nd largest market share in the stand alone enterprise VoIP gateway market, Frost and Sullivan provided this special award recognizing Quintum’s innovative set of capabilities that uniquely address the needs of the business VoIP applications.

Quintum also delivered new capabilities to the market this year, two that are particularly noteworthy – enhancements to its “S” or Survivability series of products, and auto-provisioning that is available on all of its Tenor gateway products.  The Tenor “S” provides a robust solutions to support IP- PBX branch office deployments where the Tenor provides not only connectivity for legacy equipment and the PSTN, but provides call routing and features as a back-up to the IP-PBX should the WAN fail.   Quintum also introduced an “Auto-provisioning” capability on all its Tenors, allowing service providers to simply send equipment to there customers where it can be connected to the IP network and will be automatically provisioned via their back office provisioning systems.

What can our readers expect to see from Quintum in 2008?

Quintum will continue to support the markets and customers that have made us successful. In addition Quintum will work closely with its many partners; enhancing offerings to better support the growth areas of VoIP based business applications and service provider deployments to businesses. In addition there will be cooperative efforts with Quintum’s parent NET.

Are you planning any new product rollouts early in the year?

Quintum has a number of exciting products and features that we are in the process of rolling out to the market.

First; is the new Unified Communications Proxy (UC Proxy) that provides tremendous functionality when integrating VoIP into an ever more complex communications network. This new powerful capability delivers “Any to Any’ switching within the Tenor (TDM-TDM, SIP-SIP and TDM-SIP). A call can come in either TDM or SIP and then it can be routed to any TDM or SIP connection. This capability allows a variety of new configurations; for example the Tenor can manage the connectivity between Microsoft Office Communications Server 2003 and a variety of IP-PBXs, or provide service providers a standard interface between their service and a wide variety of SIP devices.

Quintum is also rolling out its Tenor Hybrid Gateways specifically for Microsoft Office Communications Server 2007.   The Tenor Hybrid Gateway (News - Alert) will support the new UC Proxy, providing direct connectivity to Microsoft Communications Server 2007 and the ability to support multiple VoIP gateways, including branch office gateways.

What are some of the industry trends that you’ve been keeping an eye on and what effect will they have on Quintum’s roadmap as we head into 2008?

Quintum expects that Unified Communications will show significant growth in the marketplace along with service providers offering VoIP services.  Quintum is expecting that there will be a continued focus on deploying new systems and services using a migration strategy. Businesses will want to take advantages of convergence to reduce costs and increase productivity, but will want to leverage their existing network. As they retire elements of their existing network, new investments will be made using VoIP and they will want solution that are easy to integrate into their networks and that will support there new network as it grows. They will also want solutions that are very easy to deploy and minimize disruption and risk to their business. Quintum will continue to simplify the configuration process for particular applications utilizing capabilities such as auto-discovery, auto-provisioning and application specific configuration wizards.

As the market develops and changes, Quintum will continue to introduce capabilities that allow its product to be easily installed with minimum network modifications, while addressing the evolving needs of a dynamic marketplace.


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