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VoIP Feature Article


May 10, 2006

North American Enterprise VoIP Adoption to Double by 2010

Johanne Torres, TMCnet Contributing Editor

Yet another research firm says that VoIP technology it's starting to go mainstream in corporate America. Enterprises are adopting the technology at such rapid speeds, that a new study from Infonetics Research predicts that deployments will double by the year 2010.
Infonetics' analysts found that the number of small, medium, and large organizations planning to deploy or at least evaluate the technology is continuously rising. The study also revealed that awareness of available products and services is increasing. Researches believe that awareness, even if it not always translates to deployment, is one of the toughest obstacles any new technology must overcome.
"Our forecasts show a continued steady uptake of VoIP over the next few years, with adoption following a relatively straight line, not the S-shaped curve typically seen in the adoption of emerging technologies," said Matthias Machowinski, directing analyst at Infonetics Research in a statement.
"That's because VoIP uptake is largely tied to an organization needing a new phone system, and when companies buy a new phone system, they generally invest in the latest technology, which happens to be VoIP-based now. By our estimates, almost half of small and two-thirds of large organizations in North America will be using VoIP products and services by 2010."
The study also revealed that a many companies currently moving voice network investments aggressively from TDM to VoIP are actually "decommissioning their legacy TDM PBXs, the ultimate show of confidence illustrating that VoIP has become enterprise-grade."
Infonetics Research
Johanne Torres is contributing editor for TMCnet and Internet Telephony magazine. To see more articles by Johanne Torres, please visit Johanne Torres' columnist page.


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