MERA Systems (News - Alert) today announced the release of a new version its MERA IP
Centrex, a solution that is a class 5 full-features softswitch that delivers PBX (News - Alert) functionality as a service.
MERA Systems, a developer of tandem softswitches and session border controllers for VoIP
, said the MERA IP Centrex v.1.2.0. MERA IP Centrex v. 1.2.0 allows a wider range of services and features more convenient tools of system administration.
The latest and most important innovation in version 1.2.0, according to the company, is a voice mail service that allows subscribers to receive, record and store voice messages in a personal voice mail box.
For example, if a subscriber can not answer the call, the incoming message may be recorded and an email notification can be sent to the called party. The subscribers can also manage voice mail messages: listen, save, and delete them via WEB interface or IVR
using their phones.
MERA IP Centrex v.1.2.0 includes automatic media proxy capability when at least one of the user’s endpoints is behind a NAT
router. This new functionality ensures end-to-end connectivity to corporate and private user terminal equipment sitting behind NAT routers. The new fields, including IP addresses of endpoint devices and disconnect codes, are now displayed in the CDRs for more convenient analysis of the terminated calls.
A number of issues fixed in the new version of MERA IP Centrex
including sending of the authorization packets to the RADIUS-server when the "Call Transfer" function is in use, which resulted in the wrong billing before; and failure of the “Three-party conference” function for subscribers, whose call was “unparked”
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Tim Gray’s columnist page.
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Voice over IP (VoIP) | X |
| A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Network Address Translation (NAT) | X |
| NATs are used to convert private (internal) IP addresses to unique external public (globally-assigned) IP addresses. That is, internal to the company, companies can use ANY IP they want to. The NAT ch...more |
Internet Protocol (IP) | X |
| IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |
Interactive Voice Response (IVR) | X |
| A hardware- or software-based computer system that enables incoming callers to interact with voice prompts or verbal commands....more |
IP Centrex | X |
| Voice over Internet Protocol may take many forms. IP Centrex is one example.
IP CENTREX requires an IP CENTREX Feature Gateway to provide the protocol conversion from IP to TDM time slot protocol use...more |
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