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Verizon Business Bolsters IP-based Conferencing, Routing Features

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June 25, 2010

Verizon Business Bolsters IP-based Conferencing, Routing Features

By Brendan B. Read, Senior Contributing Editor


As companies continue to push for more efficient and effective interaction among employees, customers and partners, Verizon Business is now offering new IP capabilities that make the adoption of unified communications and collaboration simpler and more cost-effective than ever before.  The new functionalities include: 

  • IP Audio Conferencing for conducting instant meetings, which will speed collaboration while eliminating additional per minute charges for calls originating from a Verizon (News - Alert) IP-enabled location leveraging the company's global IP network. This new feature has made audio conferencing more attractive by avoiding the typical high per-minute charges associated with conventional TDM-based solutions. Audio conferencing is often a first step in a collaboration strategy; it gets organizations and employees used to meeting virtually, which is a more cost-effective, reliable and greener means of working together than traveling to each others' locations. Also many interactions do not need data or video collaborations; audio performs nicely for regular chats with at-home or field staff when no presentations are involved
  • VoIP IP Enterprise Routing (VIPER). This is a new cloud-based VoIP feature that bites into calling costs by enabling more cost-effective business-to-business voice calls through eliminating domestic or international per minute calling charges when calls are made between Verizon VoIP customers in either the U.S. and Europe that sign up for VIPER.  As an added benefit, a customer using Verizon IP Audio Conferencing will not incur additional per minute charges from any VIPER-enabled location dialing into the host conference bridge. As Verizon Business (News - Alert) is a major provider of IP trunking and VoIP offerings with a large and rapidly growing customer base, the VIPER offer provides a significant savings opportunity for Verizon's customers.  The capability can be leveraged with any VIPER customer, automatically enrolling organizations in a user community
  • Centralized multi-site designsfor Verizon Hosted IP Centrex customers in Europe. They enable them to aggregate calls through a central 'hub' location connected to Verizon's global IP network, including calls from sites in other countries, or using third-party wide area network access, or both. The centralized multi-site, multi-country platform eliminates the need for in-country voice trunks and additional TDM/IP gateways and can support emergency calls from any of the remote locations.  
Also available with this capability is a new rate plan that allows calls between countries where Verizon VoIP is available to be billed at the domestic rate for the terminating country. Given that approximately 30 percent of calls made in Europe are between countries, this option can deliver significant savings for Verizon customers
 
"Our customers are looking for unified communications strategies that quickly enable more efficient and cost-effective business operations," explains Anthony Recine, vice president of network and communications solutions for Verizon Business. "As organizations are charting their course to achieve this vision, Verizon Business continues to deliver well-mapped entry points that help customers navigate what can be unfamiliar and sometimes challenging terrain."
 

Brendan B. Read is TMCnet's Senior Contributing Editor. To read more of Brendan's articles, please visit his columnist page.

Edited by Alice Straight







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