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May 24, 2006

CallTower Introduces Commercial Real Estate Suite of Hosted Voice/Data Services

By Laura Stotler, TMCnet Contributing Editor

CallTower, Inc. has introduced the new CallTower Commercial Real Estate Suite of hosted voice and data services and applications delivered exclusively to commercial real estate buildings. The new offering enables building owners to provide office space that is pre-wired for advanced voice/data services and solutions.
 
The CallTower Suite enables real estate owners to offer a differentiated building with advanced business communications services for minimal investment. Services are integrated into buildings as an additional utility that may lead to greater tenant occupancy and retention as well as increased real estate value.
 
The Commercial Real Estate Suite is part of the company’s voice and data suite and is delivered with CallTower hosted services for integrated inbound/outbound voice as well as collaboration, productivity and Internet applications. Building owners and managers may offer integrated, plug-and-play voice and data services and features in their leasing business through the suite. Services are delivered through a single coax wire to each user, and building owners need not bother offering multiple cables to separate telephone and data services.
 
Features of the new suite include: Internet, telephony, voice, email and fax messaging, calling plans, network administration, single-wire connectivity, call center functions, Microsoft (News - Alert) Exchange integration, presence management, disaster-proof access to all data and voicemail, and 24/7 customer support.
 
"With CallTower's Commercial Real Estate Suite, building owners and property managers can be more competitive and offer space that includes advanced voice and data services -- without the normal 30-60-day waiting period. New tenants can move in with the assurance that they will have immediate, always-on, Fortune-100 class voice and data capabilities," said Mark Harris, executive vice president of sales and marketing for CallTower. "CallTower is committed to developing secure, always-on applications that improve the productivity of knowledge workers. With CallTower, commercial real estate owners and property managers can help businesses eliminate their capital expense for telephony and data, add collaboration and communication applications, and immediately deploy and benefit from all the features and functionality. Businesses no longer have to buy a PBX -- they can get better service, features and functionality, by selecting CallTower's hosted PBX, included in the CallTower Commercial Real Estate Suite."
 
“Where there is inefficiency, there is opportunity. And nothing has been harder for our tenants than finding and contracting with Internet service providers for bandwidth. Tenants don't really care about the intricacies of technology, just as they don't care about how electricity is supplied from a single grid. They just want it to work," said Matt Spathas, CEO of Sentre, a real estate development company that manages, leases, and/or owns assets in excess of $500 million in acquired and developed projects (about 3.5 million square feet). "CallTower provides an advanced communication and collaboration suite of hosted services and applications that allow us to differentiate our various properties, and provide capabilities to business tenants that create the business environment of the future.
 
"CallTower's services help us deliver new business processes transformation to tenants and at the same time, increase our positive growth. Just months after installing the CallTower system in one of our properties, we realized that CallTower produced a positive change in the way we do business. Prospective tenants see the value and benefit that an advanced, plug-and-play voice and data solution can have on their immediate productivity and ultimately, on their long-term ability to be more competitive, productive and profitable," Spathas added.
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Laura Stotler writes about IP Communications and related topics for TMCnet. She has covered VoIP and related technologies for seven years, contributing to Internet Telephony magazine and TMCnet, and as a freelance writer. To see more articles, please visit: Laura Stotler’s columnist page.



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