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January 15, 2010

VoIP Week in Review: VoIP Providers Gearing Up for ITEXPO Next Week

By Stefania Viscusi, Assignment Desk Editor

Welcome to another edition of TMCnet’s “VoIP Week in Review” featuring all the latest headlines in the VoIP industry.
This week, VoIP provider 8x8 (News - Alert) announced all of its services were back to normal after a service outage on Tuesday for some of the company’s customers.
At the time of the outage, company President Dan Weirich, said the outage appeared to be caused by a data failure with one of the company’s underlying carriers.
At the time of the TMCnet report, 8x8 was still investigating the root cause of the problem.
Joan Citelli director, corporate communications of 8x8 Inc. said, “While we are 100 percent confident in our core software, infrastructure and service elements, we believe that our services should be isolating our valued customers from Internet elements beyond our control, and are diligently pursuing a course of action to correct these dependencies in our services.”
Also this week, Patton (News - Alert) a manufacturer of business and carrier-class network access, connectivity, VoIP and triple-play equipment, announced a partnership with ABP (News - Alert) Technology, a value-added distributor of IP telephony and IP video products.
As per the latest announcement, ABP will become a “master distributor” for Patton’s SmartNode VoIP Gateway product line in the Americas. 
In addition to this, ABP will showcase Patton’s award-winning SIP trunking product- the SmartNode 4960 PRI VoIP IAD - at the upcoming ITEXPO East 2010 next week.
Speaking of next week’s big show, VoIP phone systems provider FreedomVOICE (News - Alert) also announced this week that Joe Schiavone, director of sales for FreedomVOICE, will participate in “Winning the Battle for SMB VoIP session at ITEXPO (News - Alert).
The panel discussion is taking place January 21, 2010 from 8:30-9:15AM will specifically highlight how VoIP and hosted VoIP providers can succeed in the SMB space as well as cover topics like unified communications, improving productivity, remote workers, and enhancing customer service.
Be sure to also check out, the “Why Choose a Hosted VoIP PBX?” article on TMCnet by FreedomVOICE’s Marketing Communications Manager, John Lincoln.
That’s all for this week, but be sure to check back with TMCnet throughout the week for all the latest headlines in VoIP news as it happens! Until next week…

Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.

Edited by Stefania Viscusi

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