Virtual PBX Featured Article

NextivaONE Makes Team Communication and Collaboration Easy

August 19, 2022

Communications solutions have continued to reign today as one of the most important technologies in the business world. After the huge digital push that came during the pandemic and with more businesses now leveraging connected technologies, there’s never been a better time to offer an all-in-one solution that does it all.


Software company Nextiva is looking to do just that with its NextivaONE platform.  The company describes it as a, “real game-changer for businesses,” because it removes “issues digital businesses have spent the last 20 years trying to overcome.”

With the new platform, workers don’t have to choose between applications they need or can do without because they have everything they need in one single user interface – from productivity to conferencing and more.

NextivaONE allows users to connect, sync and work smarter without having to hop back and forth between applications or wish one app had the same features as another.

“We at Nextiva envision a world where instead of focusing on various tools, we bring conversations together into a single place and merge technologies to create a seamless experience that puts customers and teams first," said Tomas Gorny, co-founder and CEO of Nextiva.

The unified communications and collaboration platform features an intuitive threaded conversation interface. It means every type of possible interaction had with team members and clients (voice calls, SMS, email, texting, video conferencing and file sharing) are in one place and in a natural conversation-style format.

In addition to increasing productivity and efficiency for today’s workers, NextivaONE also keeps track of everything that’s done in one place to eliminate fragmentation and data silos.

Externally, the platform also aids in better customer experiences because they can reach businesses on the communication channel of their choice and employees can more easily work through problems or queries and feel empowered while delivering high-quality customer care.

“From the beginning, Nextiva's vision has been to power human connections, because conversations are the beating heart of every business,” Gorny added. “We're helping businesses transform with meaningful conversations that build strong and lasting relationships with customers. Our goal is to help businesses bring an end to frustrated teams and unhappy customers so they can grow, retain employees and acquire new customers,”




Edited by Erik Linask


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