Virtual PBX Featured Article

Doctor Anywhere, Vonage Boost Telehealth Services

May 26, 2022

By Greg Tavarez - Virtual PBX Editor

Tech-enabled, omnichannel health care service providers like Doctor Anywhere make health care simple, accessible and efficient for all. Licensed local doctors can be consulted anytime, anywhere, and medication can be delivered within hours. Documents containing medical history and health reports are stored in-app for easy access.

To help align its services to social distancing measures, provide uninterrupted services where in-person consultations are possibly risky and reduce the risk of exposure to COVID-19, Doctor Anywhere selected Vonage to deliver timely and effective digital health care solutions across Southeast Asia using Vonage's Video API.

Doctor Anywhere, through Vonage’s Video API, will be able to provide medical advice and deliver supervised self-swab COVID-19 tests over video consultations.

"High quality, uninterrupted video services are essential for us to enhance our platform's customer experience and deliver timely medical attention to our rapidly expanding user base. We're confident of strengthening our tech capabilities through the integration of the Vonage Video API, allowing us to serve our customers in a timely and effective manner," said Lim Wai Mun, founder and CEO of Doctor Anywhere.

Doctor Anywhere is available in Singapore, Malaysia, Thailand, Vietnam, the Philippines and soon in Indonesia. Doctor Anywhere has 2.5 million users, 3,000 general practitioner and specialist doctors, 1,000-plus key corporate accounts and more than 500 team members. In 2021, Doctor Anywhere saw 4-times growth in video consultations and 70% growth in doctors available on the platform.

"The demand for digital health services continues to surge in Asia Pacific, with the market expected to be worth $326 billion by 2030. Patients expect to have access to digital health tools — a behavioral change that has been accelerated by the pandemic. To meet this growing digital health demand, health care providers need to adopt dependable and robust platforms to enable fast and effective telehealth delivery," said Sunny Rao, senior vice president, global sales, Vonage.

The Vonage Communications Platform, in the middle of various transformational projects in the Asia Pacific area, has more 1 million registered developers and helps businesses provide the type of business continuity, remote work and remote delivery of services needed in today’s environment.

Edited by Erik Linask



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