Virtual PBX Featured Article

VoIP PBX Provider Yeastar Introduces Central Management Platform

October 26, 2021

By Tracey E. Schelmetic - Virtual PBX Contributor

Yeastar, a manufacturer of VoIP PBX systems and VoIP gateways, was first launched 15 years ago. The company, which is based in Xiamen, China and Dallas, Texas, has grown in the intervening years and has established a global presence for itself in the telecommunications industry. Last week, Yeastar introduced its new Yeastar Central Management (YCM), a centralized platform built for cloud communications service delivery and Yeastar on-premises device management.

YCM enables service providers to offer P-Series Cloud Edition, a full suite of unified communications solution, including voice, video, meeting, call center, applications, third-party integration, etc. This platform features greater simplicity in service roll-out and capacity expansion with a few clicks on one single interface.

In the same announcement, the company unveiled a turnkey solution to accelerate time to market. Fully managed on a high availability architecture, it saves service providers from investing in cloud servers yet gives them full access to YCM to streamline operations, according to the company.

The goal of YCM is to give users access to hassle-free management of geographically dispersed customer premise Yeastar devices. Through proactive monitoring and instant alerts, Yeastasr's partners can identify issues before customers do and troubleshoot through HTTPS-secured remote connections. In addition, the YCM product offers shared administration with granular access. The single-panel-of dashboard keeps admins aware of essential metrics and statuses. Yeastar also aligns YCM with its Partner Portal to simplify the purchase process and order management.

"With strong customer demand for unified communications and cloud-based solutions, we believe that Yeastar Central Management, along with the turnkey solution, will create a steady revenue stream and sticker customer relationship for service providers worldwide," said Prince Cai, Vice President of Yeastar, in a statement. "Dedicated to empowering our partners, we also make it a great enabler of support and maintenance efficiency."

Edited by Luke Bellos


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