Virtual PBX Featured Article

WFH Goals: Employees Get Office Phone Extensions with netTALK Business

June 12, 2020

The ability to log in from a computer at home to complete work tasks remotely without having to commute to a central office location was a luxury many workers enjoyed even pre-pandemic.

The technologies used to connect and collaborate are not new.  However, now more than ever, businesses that would have never considered the benefits of remote workforces have had to turn to the option to maintain productivity amidst COVID-19 shutdowns.

Now, the realization that productivity, cost savings and better work-life balance can be achieved has even left some businesses adding more permanent WFH schedules for their staff.

As we move into this as a more permanent work option, it’s important that businesses maintain professional communications channels. Now, with netTALK BUSINESS, it's as easy as moving to their new Cloud-based PBX phone system and migrating office extensions over to employee’s homes.

The company, which is focused on helping businesses to become more productive, provides all the offerings big businesses have always enjoyed and makes them accessible even to small businesses. Using a Virtual PBX, companies gain  control of incoming/outgoing calls and can customize the phone experience customers receive.

With the new cloud-based PBX phone system from netTALK BUSINESS, companies can add global workforces and talent to their teams while still offering a local and seamless feel. This improves customer service and helps callers to feel confident they’re speaking with agents nearby and associated with their brand.

Employees will also gain important access to caller ID, call transfer, conference call, extension dialing, and can even see presence icons so they know who is available for a call or meeting.

All of the features are also accessible using the netTALK PBX Mobile App, which is available for iOS and Android.

“Our cloud-based PBX is a fully featured phone system that provides all the services a caller expects, and all the flexibility the company needs to connect that call to the right employee,” said Kenneth Hosfeld, netTALK BUSINESS Executive Vice President. “Our solution allows companies to set up remote workers quickly, keeping their employees safe while keeping operations going.”


Key Benefits

  Unlimited Calling & Faxing
  Number Portability
  Auto Attendant
  Instant Conference Calls
  HD Voice Quality