Virtual PBX Featured Article

Telestax Launches RestcommONE Message Exchange

May 25, 2018

By Paula Bernier - Executive Editor, TMC

Telestax has announced the ability of RestcommONE Message Exchange. This offering is for professionals who want to use SMS text to reach people outside the Broadworks UC-One platform.

This is a key part of Telestax’s CPaaS enablement strategy, which enables service provider partners to deliver SMS-enabled services to generate new revenues. The CSPs that use it also gain access to RestcommONE platform’s programmable messaging, and video and voice APIs.

Broadworks UC-One is a unified messaging platform. The users of companies that deploy it no longer have to use personal mobile devices to send and receive work-related texts. Instead, messaging can be done on business platforms and business contacts are kept within the company. That increases business-related privacy and security.

Deploying Message Exchange takes just 15 minutes, says Telestax, the Restcomm company. First, businesses need to access the Broadsoft UC server available to get an SMS text. They need to have a valid SSL in place. They must have a RestcommONE account. They should point the SMS URL to RestcommONE. They need to obtain the user’s XMPLL address. And then they can add a new RestcommONE contact in their UC-One client.

“Once this process is followed for the first user, all remaining users in the same domain simply add a new RestcommONE contact in their UC-One client,” Telestax explained.

UC-One is a BroadSoft solution. And BroadSoft is now part of Cisco.

BroadSoft leader Michael Tessler, who now heads up the Cloud Calling effort at Cisco, at the Cisco Collaboration Summit in April said he and his group are focused on the following four priorities:

• Delivering a broad and differentiated portfolio that addresses businesses of all sizes and employs various channels. That will include the former BroadSoft’s communications service provider channel, and Cisco’s distributor and value-added reseller enterprise channel.

• Providing solutions that are easy to sell and buy. The company’s Flex Plan, which was recently enhanced, allows customers to buy something once, and Cisco keeps it current with addition of new feature functionality over time.

• Offering flexible and graceful evolution that allows customers “to jump on our path from wherever they are in the journey,” Tessler said.

• Maintaining a global platform that’s secure and reliable

Edited by Maurice Nagle



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